London Store Supervisor: Lead Sales & Customer Experience
London Store Supervisor: Lead Sales & Customer Experience

London Store Supervisor: Lead Sales & Customer Experience

London Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to enhance customer experience and drive sales in a vibrant store.
  • Company: A leading lifestyle brand known for its dynamic culture and stylish offerings.
  • Benefits: Competitive salary, bonuses, and extensive training programs to boost your career.
  • Why this job: Join a passionate team and make a real difference in customer satisfaction.
  • Qualifications: Retail experience and strong communication skills are essential.
  • Other info: Exciting opportunities for personal growth in a trendy London location.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading lifestyle brand in London is seeking a dedicated Store Supervisor to enhance customer experience and team performance in Carnaby Street. This role involves supporting store management to drive sales, coaching associates for outstanding service, and ensuring compliance with operational standards.

Ideal candidates will possess retail experience, strong communication skills, and proficiency in customer service. Attractive benefits include a competitive salary, bonuses, and extensive training programs.

London Store Supervisor: Lead Sales & Customer Experience employer: Eastpak

As a leading lifestyle brand located in the vibrant Carnaby Street, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our Store Supervisor role offers not only competitive salaries and bonuses but also extensive training programmes designed to enhance your skills and career progression. Join us to be part of a team that values outstanding customer service and teamwork in a lively retail environment.
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Contact Detail:

Eastpak Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land London Store Supervisor: Lead Sales & Customer Experience

✨Tip Number 1

Get to know the brand inside out! Research their values, products, and customer service approach. This will help you connect with the team and show that you're genuinely interested in enhancing the customer experience.

✨Tip Number 2

Practice your communication skills! As a Store Supervisor, you'll need to coach associates and engage with customers. Role-play scenarios with friends or family to build your confidence and refine your approach.

✨Tip Number 3

Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info about the company culture and might even lead to a referral.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace London Store Supervisor: Lead Sales & Customer Experience

Retail Experience
Customer Service Proficiency
Sales Driving Skills
Coaching Skills
Operational Compliance
Strong Communication Skills
Team Performance Management
Customer Experience Enhancement

Some tips for your application 🫑

Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love enhancing customer experiences and driving sales. Share specific examples from your past roles that highlight your dedication.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Store Supervisor role. We’re looking for candidates who can demonstrate their retail experience and strong communication skills. Use keywords from the job description to make your application stand out!

Highlight Coaching Experience: Since this role involves coaching associates, be sure to mention any relevant experience you have in training or mentoring others. We want to know how you've helped your team achieve outstanding service in the past!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on the chance to join our fantastic team!

How to prepare for a job interview at Eastpak

✨Know the Brand Inside Out

Before your interview, make sure you research the lifestyle brand thoroughly. Understand their values, products, and customer service philosophy. This will not only help you answer questions confidently but also show your genuine interest in the role.

✨Showcase Your Retail Experience

Be ready to discuss your previous retail experience in detail. Highlight specific examples where you enhanced customer experience or drove sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

✨Demonstrate Coaching Skills

As a Store Supervisor, coaching associates is key. Prepare to share instances where you've successfully trained or mentored team members. Emphasise your communication skills and how you motivate others to achieve outstanding service.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.

London Store Supervisor: Lead Sales & Customer Experience
Eastpak
Location: London

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