At a Glance
- Tasks: Lead a dynamic team and enhance customer experiences in our flagship store.
- Company: Join Eastpak, a stylish brand under the global VF family.
- Benefits: Enjoy 50% staff discounts, competitive salary, and comprehensive benefits.
- Other info: Flexible hours and a supportive environment for personal and professional development.
- Why this job: Be part of a vibrant culture that values your growth and creativity.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for an enthusiastic Assistant Store Manager to join our Eastpak Flagship Store based in Carnaby Street, London.
As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
Eastpak was founded in 1952 and evolved from a manufacturer of military issue backpacks and duffels into the leading supplier of stylish, functional solutions for city living and the things you carry with you. From street-smart backpacks to convenient shoulder bags and ingenious luggage and travel items, every Eastpak bag or accessory is designed to let you cram more life and excitement into your day, whether moving across town or across the globe.
Eastpak is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
Let’s talk about the role! We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference:
- Driving sales and profitability in synergy with your Store Manager
- Motivating, mentoring, and coaching sales associates
- Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them
- Staying on top of core retail operational procedures such as inventory, P&L etc
- Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
- Making sure your store looks great, in line with the brand’s visual merchandising guidelines
- Providing cover in the store manager’s absence
What makes you the perfect Assistant Store Manager?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You are not afraid to take the initiative where your Store Manager is absent.
- You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding.
- You take pride in mentoring employees, seeing them grow and having fun too!
- You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivity.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
Free to Be: We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Assistant Store Manager in London employer: Eastpak
Eastpak, located in the vibrant Carnaby Street, London, is an exceptional employer that prioritises employee growth and a supportive work culture. With comprehensive benefits including a competitive salary, generous staff discounts, and tailored training opportunities, we empower our Assistant Store Managers to thrive while fostering a diverse and inclusive environment where every team member can bring their authentic selves to work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in London
✨Tip Number 1
Get to know the company inside out! Research Eastpak's history, values, and products. This way, when you walk into that interview, you can show off your passion and understanding of what makes them tick.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Showcase your leadership experience! Think of examples where you've motivated a team or improved sales. Be ready to share these stories during your interview to demonstrate your potential impact at Eastpak.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Eastpak family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Store Manager in London
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for retail and customer service shine through. We want to see that you’re excited about the role and ready to lead from the front!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Assistant Store Manager role. Mention any past achievements in driving sales or mentoring teams – we love to see that!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see how you fit into our team at Eastpak.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at Eastpak
✨Know the Brand Inside Out
Before your interview, make sure you research Eastpak thoroughly. Understand their history, product range, and values. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully mentored others or driven sales. Be ready to discuss how you can inspire your future team.
✨Understand Retail Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you would use these metrics to improve store performance. Showing that you can analyse and act on data will impress your interviewers.
✨Emphasise Customer Experience
Since delivering a fantastic customer experience is crucial, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your passion for service and your hands-on mentality.
