At a Glance
- Tasks: Provide technical support, troubleshoot issues, and maintain computer systems and networks.
- Company: Join Eastnets, a leading fintech company trusted by top global banks.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Dynamic workplace with opportunities for growth and learning new technologies.
- Why this job: Make a real impact in the fintech industry while developing your tech skills.
- Qualifications: 2-4 years of systems administration experience and a degree in IT or similar.
The predicted salary is between 36000 - 60000 £ per year.
Eastnets is a leading player in the B2B fintech industry. We are a global provider of compliance and payments solutions for the financial services sector. Our experience and expertise help ensure trust at over 800 financial institutions across the world, including 11 of the top global banks. We secure institutions from financial crime by helping our partners manage risk through sanction screening, transaction monitoring, analytics, and reporting, along with market-leading consultancy and customer support.
The IT Systems Analyst is responsible for providing technical support to resolve user hardware and software issues and assisting in installing, configuring, and maintaining computer systems and networks. This position reports to the IT Systems Team Leader.
Key Responsibilities- Provide ongoing technical support for staff.
- Maintain and develop manuals and documentation.
- Provide computer and applications training for staff as needed.
- Provide troubleshooting and problem-solving services for staff concerning hardware and software.
- Network administration experience with an emphasis on Microsoft Windows 10, Microsoft Exchange Online and Microsoft Office suite.
- Ensure that the LAN is running smoothly and efficiently.
- Proactively advise management on software and hardware needs.
- Maintain servers, workstations and peripheral hardware.
- Purchase, install and maintain software on all computers.
- Maintain Exchange Server e-mail system, including directory, file permissions and user accounts.
- Administer the data backup system and restore as required.
- Design and administer virus protection procedures.
- Vendor interaction is highly required in evaluating different products to match the needs of the company.
- Communicate all product procurement requirements to the Procurement officer.
- Work with selected vendors to test/develop new solutions for Eastnets.
- Obtain technical support from vendors as required in a coordinated effort with the procurement office.
- Maintain Eastnets security of information, devices and systems, and its personnel, customers and partners use.
- Protect Eastnets business information and any customer, supplier, or partner information within its custody by safeguarding its confidentiality, integrity and availability.
- Adhere to and comply with Eastnets internal security policies, Code of Ethics, Non-Disclosure Policy, Non-Compete Policy, Email Policy, Proprietary Rights Acknowledgement, Background Check Policy, and all other internal policies and employee handbook.
- Participate in the company’s wide initiatives.
- 2-4 years of systems administration experience.
- A degree in Information Technology or a similar degree.
- Exchange Server Online.
- Microsoft Server 2016/2019.
- Windows 10 Administration.
- Basic Knowledge of the following protocols and technologies: DNS, DHCP, Backups, VPN, Firewalls, RAID Systems, and FTP Server.
- Excellent troubleshooting skills and hands-on experience with various Operating Systems.
- Familiarity with AI technologies and their application is a strong plus.
- Working knowledge of virtualization, Hyper-V, VMWare or equivalent.
- Professional certification, Microsoft Certified Systems Administrator (MCSE).
- Familiarity with Active Directory, Azure AD and Office 365 administration.
IT Systems Analyst employer: EastNets
Eastnets is an exceptional employer, offering a dynamic work environment in the heart of the fintech industry. With a strong commitment to employee growth and development, we provide comprehensive training and support, ensuring our IT Systems Analysts are equipped with the latest technologies and skills. Our collaborative culture fosters innovation and teamwork, making Eastnets not just a workplace, but a community dedicated to excellence and integrity.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Analyst
✨Tip Number 1
Network, network, network! Reach out to your connections in the fintech industry and let them know you're on the lookout for an IT Systems Analyst role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding the latest trends in IT systems. We recommend practising common interview questions related to troubleshooting and system administration to show off your expertise.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at Eastnets and tailor your application to highlight how your skills match their needs.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace IT Systems Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Systems Analyst role. Highlight your relevant experience with systems administration, troubleshooting, and any specific technologies mentioned in the job description. We want to see how your skills match what we're looking for!
Show Off Your Skills:Don’t hold back on showcasing your technical skills! Mention your experience with Microsoft Windows 10, Exchange Server, and any other relevant tools. We love seeing candidates who can demonstrate their hands-on experience and problem-solving abilities.
Keep It Professional:While we appreciate a friendly tone, make sure your application maintains a professional vibe. Use clear language and avoid slang. Remember, this is your chance to make a great first impression!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. Fill out the form, upload your CV, and let us know anything else you'd like us to know. We can't wait to hear from you!
How to prepare for a job interview at EastNets
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows 10, Exchange Server, and the Office suite. Be ready to discuss your hands-on experience with these systems, as well as any troubleshooting you've done in the past. This will show that you're not just familiar with the tools but can also effectively use them.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in previous roles. Think about specific problems you solved, the steps you took, and the outcomes. This will demonstrate your analytical skills and ability to think on your feet, which is crucial for an IT Systems Analyst.
✨Familiarise Yourself with Company Policies
Eastnets has specific internal security policies and ethical guidelines. Familiarise yourself with these before the interview. Being able to discuss how you would adhere to these policies shows that you understand the importance of compliance in the fintech industry.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the team dynamics, ongoing projects, or how they handle vendor interactions. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
