At a Glance
- Tasks: Provide technical support, troubleshoot issues, and maintain computer systems and networks.
- Company: Join Eastnets, a leading fintech company trusted by top global banks.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Dynamic workplace with opportunities for growth and learning new technologies.
- Why this job: Make a real impact in the fintech industry while developing your tech skills.
- Qualifications: 2-4 years of systems administration experience and a degree in IT or similar.
The predicted salary is between 36000 - 60000 £ per year.
Eastnets is a leading player in the B2B fintech industry. We are a global provider of compliance and payments solutions for the financial services sector. Our experience and expertise help ensure trust at over 800 financial institutions across the world, including 11 of the top global banks. We secure institutions from financial crime by helping our partners manage risk through sanction screening, transaction monitoring, analytics, and reporting, along with market-leading consultancy and customer support.
The IT Systems Analyst is responsible for providing technical support to resolve user hardware and software issues and assisting in installing, configuring, and maintaining computer systems and networks. This position reports to the IT Systems Team Leader.
Key Responsibilities
- Provide ongoing technical support for staff.
- Maintain and develop manuals and documentation.
- Provide computer and applications training for staff as needed.
- Provide troubleshooting and problem-solving services for staff concerning hardware and software.
- Network administration experience with an emphasis on Microsoft Windows 10, Microsoft Exchange Online and Microsoft Office suite.
- Ensure that the LAN is running smoothly and efficiently.
- Proactively advise management on software and hardware needs.
- Maintain servers, workstations and peripheral hardware.
- Purchase, install and maintain software on all computers.
- Maintain Exchange Server e-mail system, including directory, file permissions and user accounts.
- Administer the data backup system and restore as required.
- Design and administer virus protection procedures.
- Vendor interaction is highly required in evaluating different products to match the needs of the company.
- Communicate all product procurement requirements to the Procurement officer.
- Work with selected vendors to test/develop new solutions for Eastnets.
- Obtain technical support from vendors as required in a coordinated effort with the procurement office.
- Maintain Eastnets security of information, devices and systems, and its personnel, customers and partners use.
- Protect Eastnets business information and any customer, supplier, or partner information within its custody by safeguarding its confidentiality, integrity and availability.
- Adhere to and comply with Eastnets internal security policies, Code of Ethics, Non-Disclosure Policy, Non-Compete Policy, Email Policy, Proprietary Rights Acknowledgement, Background Check Policy, and all other internal policies and employee handbook.
- Participate in the company’s wide initiatives.
Requirements
- 2-4 years of systems administration experience.
- A degree in Information Technology or a similar degree.
- Exchange Server Online.
- Microsoft Server 2016/2019.
- Windows 10 Administration.
- Basic Knowledge of the following protocols and technologies: DNS, DHCP, Backups, VPN, Firewalls, RAID Systems, and FTP Server.
- Excellent troubleshooting skills and hands-on experience with various Operating Systems.
- Familiarity with AI technologies and their application is a strong plus.
- Working knowledge of virtualization, Hyper-V, VMWare or equivalent.
- Professional certification, Microsoft Certified Systems Administrator (MCSE).
- Familiarity with Active Directory, Azure AD and Office 365 administration.
IT Systems Analyst employer: EastNets
Eastnets is an exceptional employer, offering a dynamic work environment in the heart of the fintech industry. With a strong commitment to employee growth and development, we provide comprehensive training and support, ensuring our IT Systems Analysts are equipped with the latest technologies and skills. Our collaborative culture fosters innovation and teamwork, making Eastnets not just a workplace, but a community dedicated to excellence and integrity.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what EastNets values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges EastNets might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at EastNets!
✨Direct Apply to EastNets
Let's not forget to apply directly through the EastNets website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Systems Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at EastNets.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at EastNets. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at EastNets
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
