At a Glance
- Tasks: Be the go-to person for ICT incidents and requests, resolving issues and supporting users.
- Company: Join Eastlight Community Homes, a community-focused organisation in the UK.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and innovation.
- Why this job: Make a difference by supporting your community through technology and user support.
- Qualifications: Experience in IT support and a passion for helping others.
The predicted salary is between 25650 - 31350 £ per year.
Eastlight Community Homes in the United Kingdom is seeking two IT Service Analysts to join our Technology team on a full-time, permanent basis. As the first point of contact for ICT incidents and requests, you will log, prioritise and resolve tickets, work with third-party providers and internal teams, and support hardware, software, mobile devices and user accounts.
You will also own starters and leavers processes, create user guidance, develop self-service knowledge resources.
IT Service Analyst — Hybrid Helpdesk & IT Support Pro in Braintree employer: Eastlight-Community-Homes
Eastlight Community Homes is an exceptional employer that prioritises the well-being of its employees while fostering a strong sense of community. With a commitment to professional development and a supportive work culture, team members are encouraged to grow and thrive in their roles. Working in this vibrant environment not only allows you to make a meaningful impact on the lives of residents but also offers unique opportunities to engage with the community and enhance public safety.
