At a Glance
- Tasks: Be the go-to person for IT support, managing requests and helping colleagues with tech.
- Company: Join Eastlight Community Homes, a supportive team focused on community impact.
- Benefits: Enjoy a permanent role with competitive pay and opportunities for growth.
- Other info: Dynamic work environment with a focus on teamwork and professional development.
- Why this job: Make a difference by helping others navigate technology in a vibrant community.
- Qualifications: Strong communication skills and a passion for IT support.
The predicted salary is between 36000 - 44000 £ per year.
Eastlight Community Homes is seeking two IT Service Analysts to join our Technology team on a full-time, permanent basis.
The role will act as the first point of contact for ICT incidents and requests, managing tickets and coordinating with multiple teams to ensure resolution within SLAs.
You will also own starters/leavers processes, hardware provisioning, and inductions, while creating user guidance and self-service resources to help colleagues use technology effectively.
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IT Service Analyst — Helpdesk, Onboarding & IT Support in Braintree employer: Eastlight-Community-Homes
Eastlight Community Homes is an exceptional employer that prioritises the well-being of its employees while fostering a strong sense of community. With a commitment to professional development and a supportive work culture, team members are encouraged to grow and thrive in their roles. Working in this vibrant environment not only allows you to make a meaningful impact on the lives of residents but also offers unique opportunities to engage with the community and enhance public safety.
