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- Tasks: Maximise income and recover housing debt while delivering top-notch customer service.
- Company: Eastlight Community Homes, a community-focused organisation in Braintree.
- Benefits: £38,333 salary, £2,200 car allowance, pension contributions, and generous annual leave.
- Other info: Permanent full-time role with a supportive team and growth opportunities.
- Why this job: Make a real difference in the community while developing your career in housing management.
- Qualifications: Experience in income recovery and strong customer service skills required.
The predicted salary is between 38333 - 38333 £ per year.
Eastlight Community Homes in Braintree seeks an Income Manager to maximize income and recover housing debt while providing exceptional customer service. As part of a permanent full-time position, the role includes a £38,333 salary plus a £2,200 car allowance.
Responsibilities include:
- Managing income recovery
- Attending court
- Providing advice on welfare benefits
The company offers a comprehensive rewards package including pension contributions and generous annual leave. Applications close on 18 May 2026.
Income Manager (Housing) – Rent & Debt Recovery in Braintree employer: Eastlight Community Homes
Contact Detail:
Eastlight Community Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Manager (Housing) – Rent & Debt Recovery in Braintree
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in income management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Eastlight Community Homes. Understand their values and how they approach income recovery and customer service. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Income Manager. Highlight your skills in debt recovery and customer service to make a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Income Manager (Housing) – Rent & Debt Recovery in Braintree
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in income recovery and customer service. We want to see how your skills align with the role of Income Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about maximising income and recovering housing debt. We love hearing personal stories that connect to our mission at Eastlight Community Homes.
Showcase Your Knowledge: In your application, mention any experience you have with welfare benefits and court attendance. We’re looking for someone who understands the ins and outs of the housing sector, so let us know what you know!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Income Manager position. Plus, it’s super easy!
How to prepare for a job interview at Eastlight Community Homes
✨Know Your Numbers
As an Income Manager, you'll need to demonstrate your understanding of income recovery metrics. Brush up on key performance indicators related to rent collection and debt recovery. Be ready to discuss how you've successfully maximised income in previous roles.
✨Showcase Customer Service Skills
Exceptional customer service is crucial in this role. Prepare examples of how you've handled difficult situations with tenants or clients. Highlight your ability to provide clear advice on welfare benefits and how you ensure a positive experience for those you serve.
✨Courtroom Confidence
Since attending court is part of the job, it's important to convey your confidence in legal settings. Familiarise yourself with the court process related to housing debt recovery. Share any relevant experiences where you've represented your organisation or supported colleagues in similar situations.
✨Understand the Company Culture
Research Eastlight Community Homes and their values. Tailor your responses to align with their mission of providing exceptional service. Showing that you understand their community focus will set you apart and demonstrate your commitment to their goals.