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- Tasks: Organise and coordinate repair tasks to enhance community living standards.
- Company: Eastlight Community Homes, the largest social housing provider in the UK.
- Benefits: Competitive salary, generous leave, healthcare plan, and professional development support.
- Why this job: Make a real difference in residents' lives by ensuring their homes are safe and well-maintained.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Join a supportive team dedicated to creating a positive work culture.
The predicted salary is between 25000 - 35000 £ per year.
Eastlight Community Homes is proud to be the largest community gateway social housing provider in the country. Together with our residents and communities, we create safe, affordable homes and neighbourhoods that people are proud to live in. Eastlight Community Homes is seeking a Repairs Scheduler to join us on a 12 month Fixed Term Contract.
In this role, your expertise will be crucial in organising, coordinating, and ensuring the swift completion of repair and maintenance tasks, enhancing the quality of services we offer to our housing community. You will maintain accurate records of repair requests and progress using specialised software, track operative diaries, and ensure repairs are completed on time, aiming for first-time fixes.
The role involves providing excellent customer service through regular communication with residents about repair schedules and collaborating with senior staff to improve scheduling processes and overall efficiency. As a Repairs Scheduler, you’ll play a critical role in our ongoing commitment to improving the living conditions for our residents, ensuring their homes are safe, comfortable, and well-maintained.
This position operates from Monday to Friday, with work hours set from 7:45 am to 4:15 pm.
To demonstrate our commitment to you, we have developed a sector-leading total rewards package:
- £29,492 annual base salary
- Fixed Term Contract 12 months, Full Time
- Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
- 30 days annual leave plus bank holidays
- Annual wellbeing grant of £200 per annum – Subject to eligibility
- Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
- BHSF healthcare cash plan, life assurance
- Formal qualifications and paid professional membership
At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us!
Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact recruitment@eastlighthomes.co.uk.
Eastlight Community Homes are unable to provide Visa Sponsorship. Any internal applications from employees whose roles are formally at risk will be given priority consideration for this position in accordance with our redeployment process.
Closing Date: 18 January 2026 at 23:59
Interview Date: Interviews are expected to be held on the 22 or 23 January 2026 in person at Eastlight's Braintree Hub.
Repairs Scheduler in Braintree employer: Eastlight Community Homes Ltd
Contact Detail:
Eastlight Community Homes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Scheduler in Braintree
✨Tip Number 1
Get to know the company! Research Eastlight Community Homes and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Repairs Scheduler role. Personal connections can give you an edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to scheduling and customer service. Think about scenarios where you've successfully managed repairs or improved processes, as these will be key in showcasing your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Eastlight and contributing to their mission of creating safe, affordable homes.
We think you need these skills to ace Repairs Scheduler in Braintree
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repairs Scheduler role. Highlight any relevant experience in scheduling, customer service, or maintenance coordination. We want to see how your skills align with what we do at Eastlight!
Craft a Personal Statement: Your personal statement is your chance to shine! Use it to explain why you’re passionate about improving living conditions for residents and how you can contribute to our mission. Keep it engaging and genuine – we love authenticity!
Showcase Your Communication Skills: Since this role involves regular communication with residents, make sure to highlight your communication skills in your application. Share examples of how you've effectively communicated in previous roles, especially in challenging situations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Eastlight. We can’t wait to hear from you!
How to prepare for a job interview at Eastlight Community Homes Ltd
✨Know Your Stuff
Make sure you understand the role of a Repairs Scheduler inside out. Familiarise yourself with the key responsibilities, like coordinating repairs and maintaining records. Brush up on any relevant software tools that might be used in the role, as this will show your preparedness and enthusiasm.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this position, think of examples from your past experiences where you've successfully communicated with clients or resolved issues. Be ready to discuss how you would keep residents informed about repair schedules and ensure their satisfaction.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about Eastlight Community Homes and their approach to repairs and maintenance. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.
✨Practice Makes Perfect
Run through common interview questions with a friend or in front of a mirror. Focus on articulating your thoughts clearly and confidently. Practising will help you feel more at ease during the actual interview, allowing your personality to shine through.
