Neighbourhood Lead (Part-time) in Braintree

Salary: £15,022 per annum (pro-rated) + £862 car allowance p/a (pro-rated)

Working Pattern: Part Time

Contract Type: Permanent

Hours: 14.50

Eastlight's current agency PSL is at capacity, so we will not be able to consider candidate applications introduced by agencies outside of our selected suppliers.

Who We Are

Eastlight Community Homes is proud to be the largest community gateway social housing provider in the country. Together with our residents and communities, we create safe, affordable homes and neighbourhoods that people are proud to live in.

The Role

We are seeking a Neighbourhood Lead to join our Regional Neighbourhood Team on a permanent, part-time basis at 14.5 hours per week.

In this frontline role, you’ll be the main point of contact for residents, ensuring homes, estates, and communities are well managed, safe, and welcoming. You’ll handle a wide range of housing management duties including lettings, tenancy visits, rent account support, and dealing with tenancy changes or breaches. Regular estate inspections, resolving anti-social behaviour, and supporting residents with advice, signposting, and safeguarding are also key parts of the role. Working closely with colleagues, contractors, and local partners, you’ll help deliver joined-up services and drive improvements across our neighbourhoods.

We’re looking for applicants with proven communication and problem-solving skills, ideally with strong housing/housing support experience. You’ll be confident managing challenging situations, organised in keeping accurate records, and committed to providing fair, supportive, and high-quality services.

If you’re community-minded, resilient, and passionate about making a positive difference for residents, we’d love to hear from you.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

• £15,022 per annum (pro-rated) + £862 car allowance p/a (pro-rated)
• Permanent, Part-time: 14.5 hours per week
• Working pattern: Thursday - 8:30am-5pm & Friday 9am-5pm
• Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
• 30 days annual leave plus bank holidays
• Annual wellbeing grant of £200 per annum – Subject to eligibility
• Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
• Formal qualifications and paid professional membership

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact recruitment@eastlighthomes.co.uk

Any internal applications from employees whose roles are formally at risk will be given priority consideration for this position in accordance with our redeployment process.

Closing Date: 8 October 2026 at 23:59pm

Interview Date: Interviews are expected to be held on 19 October 2026, in-person at Eastlight House, Braintree.

We reserve the right to close this vacancy early, if sufficient applications are received.

Eastlight's offices are based in Braintree and Marks Tey. Can you confirm you're able to travel to these locations for hybrid work and essential business needs?

Eastlight has signed up to the Disability Confident Scheme, and we are committed to encouraging applications from disabled candidates. We guarantee an interview for applicants who declare they have a disability and meet the essential criteria for the job. Please note that there may be occasions when it is not feasible to interview every Disability Confident candidate who meets the essential criteria, especially during periods of high application volume.

Under the Equality Act 2010, you are considered to have a disability if you have a physical or mental impairment that has a 'substantial' and 'long-term' adverse effect on your ability to do normal daily activities.