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- Tasks: Fix and maintain our hotels and leisure clubs to ensure a top-notch experience for guests.
- Company: Join Village Hotel Club, where personality and fun are at the heart of our culture.
- Benefits: Enjoy discounts, wellness memberships, flexible hours, and exciting training opportunities.
- Other info: Celebrate milestones with us and enjoy a supportive, inclusive workplace.
- Why this job: Be part of a lively team that values your skills and creativity in a dynamic environment.
- Qualifications: Handy with tools, eager to learn, and passionate about delivering excellent customer service.
The predicted salary is between 22000 - 28000 £ per year.
Dab hand with a toolbox? If so, come and join us as a Maintenance Assistant and ensure our hotels and leisure clubs are always in tip top condition and in good working order. One of the most varied roles in the hotel, you will be on hand to jump in and fix issues in guest rooms to make sure they have a faultless stay, make sure our Leisure Clubs are operating seamlessly and that public areas look as fresh as they did on day one.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you:
- To be handy with a set of tools.
- To have the passion to learn and grow.
- A bag of personality.
- Delivery of excellent customer service.
- Proactive, quick thinking and adept at identifying and fixing maintenance issues.
- Supportive nature.
- Ability to work well under pressure.
- A team player, working hand in hand with other departments.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Maintenance Assistant employer: Eastleigh
Contact Detail:
Eastleigh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Village Hotel Club's vibe on social media. This will help you tailor your answers and show that you're a great fit for their lively, fun environment.
✨Tip Number 2
Practice your toolbox talk! Be ready to share specific examples of how you've tackled maintenance issues in the past. This shows you’re not just handy, but also proactive and quick-thinking—exactly what they need!
✨Tip Number 3
Don’t forget to highlight your people skills! Since customer service is key, think of times when you’ve gone above and beyond for guests or colleagues. It’s all about showing that you can keep things running smoothly while keeping everyone happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Village family. Let’s get you on board!
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Show Off Your Skills: When you're writing your application, make sure to highlight your handy skills with a toolbox. Share specific examples of maintenance tasks you've tackled before, as this will show us you’re the right fit for keeping our hotels and leisure clubs in tip-top shape.
Let Your Personality Shine: We love a bit of personality! Don’t be afraid to let your unique character come through in your application. Whether it’s a fun anecdote or your passion for customer service, we want to see what makes you, you!
Tailor Your Application: Make sure to tailor your application to the role of Maintenance Assistant. Use keywords from the job description, like 'proactive' and 'team player', to show us you understand what we're looking for and how you can contribute to our vibrant team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application lands right where it needs to be. Plus, you’ll get to explore more about us and what we stand for while you’re at it!
How to prepare for a job interview at Eastleigh
✨Show Off Your Toolbox Skills
Make sure to highlight your hands-on experience with tools during the interview. Bring examples of past maintenance work you've done, and be ready to discuss specific problems you’ve solved. This will show them you're not just a dab hand but a true problem-solver.
✨Embrace Your Personality
Village Hotel Club values individuality and fun, so don’t be afraid to let your personality shine through. Share anecdotes that reflect your character and how you’ve contributed to a positive team environment in previous roles.
✨Prepare for Customer Service Scenarios
Since excellent customer service is key, think of situations where you went above and beyond for guests or colleagues. Be prepared to discuss how you handle pressure and maintain a friendly attitude while fixing issues.
✨Research the Company Culture
Familiarise yourself with Village Hotel Club’s ethos of 'Work, Grow, Play'. Understanding their approach to hospitality will help you align your answers with their values, showing that you’re a great fit for their lively and modern environment.