At a Glance
- Tasks: Lead a dynamic team to ensure top-notch service during events and peak times.
- Company: Join a vibrant hospitality team focused on excellence and customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Fast-paced environment with plenty of room for career advancement.
- Why this job: Shape team culture and deliver unforgettable experiences at exciting events.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Overview
You’ll play a key role in shaping team culture, maintaining high operational standards, and driving performance across service, compliance, and safety. Whether it’s managing the floor during a sold-out event day, developing team members, or overseeing stock and licensing procedures – your focus will be on delivering excellence and building a motivated, service-driven team.
Responsibilities
- Manage the floor during events and peak times to ensure smooth service operations
- Develop and coach team members to improve performance and service quality
- Oversee stock management and licensing procedures to ensure compliance
- Maintain high operational standards and drive a culture of excellence
Qualifications
- Experience leading teams in a service-driven environment
- Strong focus on customer service, compliance, and safety
- Ability to manage multiple priorities and support a high-performing team
We think you need these skills to ace (Casual) Hospitality & Premium Area Supervisor & Manager in Manchester
Team Leadership
Customer Service
Operational Management
Coaching and Development
Stock Management
Licensing Compliance
Performance Management