At a Glance
- Tasks: Lead the restaurant team, ensuring smooth service and a top-notch guest experience.
- Company: Exciting venue at Medlock Square, near iconic Manchester landmarks.
- Benefits: Private medical insurance, birthday day off, complimentary meals, and career development opportunities.
- Other info: Fast-paced atmosphere with opportunities for growth and development.
- Why this job: Join a vibrant team and create memorable experiences in a dynamic environment.
- Qualifications: Experience as a waiter in a premium setting and strong communication skills.
The predicted salary is between 30000 - 32450 £ per year.
Department: Hospitality
Employment Type: Part Time
Location: Medlock Square
Description
Medlock Square marks a bold new chapter in the evolution of the Etihad Campus - a vibrant, year round destination for culture, leisure and entertainment, set alongside two global icons: the Etihad Stadium, home of Manchester City Football Club, and the landmark Co op Live arena. Named after the River Medlock that runs beneath the site, the development celebrates Manchester's industrial heritage while shaping its next era of city defining experiences. Manchester is known worldwide for its sport, music and entertainment - and Medlock Square will build on that legacy, creating a landmark home for exceptional shared moments and elevating the city's position as one of Europe's most dynamic, fast growing destinations.
At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and all day dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences, Medlock Square will deliver high quality hospitality all week long and across the events calendar.
About the role
As Waiter, you'll lead restaurant team, ensuring smooth service, strong team coordination between front of house and back of house, and a consistently high-quality guest experience. This is a hands-on role where you'll take ownership of your section, acting as the key point of contact for both guests and team members during service. You'll support junior staff, maintain service standards, and work closely with management to deliver a seamless operation. You'll play an important role in setting the tone on the floor - combining strong service and menu knowledge with energy, attention to detail, and a natural ability to lead by example.
You will be responsible for:
- Service & Guest Experience
- Deliver a consistently high quality and engaging guest experience throughout every service.
- Take ownership of your section, ensuring smooth service flow, strong coordination, and attention to detail.
- Confidently guide guests through the menu, offering informed recommendations and responding to queries or feedback with professionalism and warmth.
- Anticipate guest needs to create a welcoming, memorable experience that reflects the venue's standards.
- Section Leadership
- Lead and coordinate Servers and Runners within your section, supporting the team to maintain pace, quality, and service consistency.
- Act as a key communication link between Front of House and Back of House, ensuring clear information flow and efficient service delivery.
- Support effective table turns, pacing, and timing to optimise both guest experience and operational performance.
- Operational Excellence
- Support opening and closing procedures, ensuring your section is fully prepared and service ready.
- Maintain high standards of cleanliness, organisation, and presentation throughout service.
- Adapt confidently to high volume periods, including matchdays and major events, while maintaining service quality and composure.
- Team Development & Culture
- Support the training and onboarding of new team members through on the job guidance and coaching.
- Lead by example during service, contributing to a positive, energetic, and professional team environment that encourages collaboration and high performance.
- Standards & Compliance
- Uphold all health & safety, food safety, and licensing requirements at all times.
- Ensure company service standards are consistently delivered, maintaining high levels of personal presentation, professionalism, and accountability.
Skills, Knowledge & Expertise
- Essential
- Experience as a Waiter/Server in a premium or high-volume environment
- Strong understanding of service standards and guest experience
- Confident communicator with excellent interpersonal skills
- Ability to lead a section and support a team during service
- Calm and organised under pressure
- Desirable
- Experience as a Head Waiter / Senior Server
- Knowledge of wines, cocktails, or premium food service
- Experience in high-energy or concept-led dining environments
Why Join Us?
- Private Medical Insurance (Vitality) - including Virtual GP access and rewards
- Group Life Assurance - 4x salary paid to your nominated beneficiary
- Birthday Day Off - an extra day to celebrate
- Complimentary Meals on Shift - breakfast, lunch, fruit and hot drinks
- Employee Assistance Programme & Wellbeing Platform - including counselling support
- Employee Discounts Platform (Blackhawk) - cashback and savings across major retailers
- Company Pension Scheme
- Generous Holiday Allowance - plus bank holidays
- Career Development Opportunities - with progression across the campus
Waiter (Part-time) in Manchester employer: Eastlands Venue Services
At Medlock Square, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. Located in the heart of Manchester's dynamic entertainment district, we offer competitive benefits such as private medical insurance, generous holiday allowances, and career development opportunities, all while providing a supportive environment where you can thrive and grow. Join us to be part of a passionate team dedicated to delivering outstanding guest experiences in a lively and innovative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter (Part-time) in Manchester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Eastlands Venue Services and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Waiter (Part-time) in Manchester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Eastlands Venue Services that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Eastlands Venue Services.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Eastlands Venue Services get a sense of who you are beyond your experience!
How to prepare for a job interview at Eastlands Venue Services
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Eastlands Venue Services and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
