Suite Attendant (Casual)
Suite Attendant (Casual)
Department: Hospitality
Employment Type: Flexible
Location: Co-op Live
Reporting To: Premium Manager
Compensation: 13.45 / hour
Description
You will be responsible for
Guest Experience
- Deliver warm, professional and attentive service to all suite guests.
- Anticipate needs, handle requests and resolve issues quickly and confidently.
Suite Service & Standards
- Set up, serve and clear suites to a consistently high standard.
- Ensure suites are clean, well presented and fully stocked throughout service.
Eventday Service
- Lead service in your suite during matchdays and events, maintaining pace and quality in busy periods.
- Coordinate with bar, kitchen and floor teams to ensure timely food and drink delivery.
Teamwork & Communication
- Act as the main point of contact for guests in your suite and communicate feedback to supervisors.
- Support and guide junior team members, leading by example on service and standards.
Skills, Knowledge and Expertise
Essential
- Proven experience as a Head Waiter, Senior Server or similar role in a premium or high volume hospitality environment.
- Strong track record of delivering exceptional guest service and managing a section independently.
- Confident communicator with excellent interpersonal skills and a professional, approachable manner.
- Ability to lead service in your area, support junior team members and maintain standards under pressure.
- High attention to detail in presentation, cleanliness and overall guest experience.
- Flexible and reliable, with the ability to work evenings, weekends and event days as required.
Desirable
- Experience in suites, stadium, arena or VIP hospitality environments.
- Good knowledge of food and beverage service, including wine, cocktails or premium dining.
- Experience handling VIP guests or corporate clients.
- Familiarity with POS or ordering systems used in hospitality operations.
Benefits
Complimentary Meals During Shifts - Enjoy free or subsidized meals while you work.
Company Pension Scheme - Secure your future with our competitive pension plan.
Flexible Scheduling - Work shifts that fit your lifestyle and commitments.
Partial Uniform Provided - We supply your work attire for convenience and professionalism.
Inclusive & Diverse Workplace - Be part of a team that values diversity and inclusion.
Suite Attendant (Casual) in Manchester employer: Eastlands Venue Services
Medlock Square offers an exceptional work environment for the Head Waiter role, situated in the heart of Manchester's vibrant cultural scene. With a focus on high-quality hospitality, employees benefit from a supportive team culture, comprehensive training opportunities, and generous perks such as private medical insurance and career development pathways. Join us to be part of a dynamic venue that celebrates Manchester's legacy while shaping its future, all within a lively atmosphere that values both personal and professional growth.
