At a Glance
- Tasks: Support smooth service delivery by ensuring food and drinks are delivered accurately and efficiently.
- Company: Join a vibrant hospitality team at Medlock Square, a dynamic destination for culture and entertainment.
- Benefits: Enjoy private medical insurance, generous holiday allowance, and complimentary meals on shift.
- Other info: Great career development opportunities and a chance to work at major events.
- Why this job: Be part of an exciting environment where you can create memorable experiences for guests.
- Qualifications: Excellent communication skills, positive attitude, and ability to thrive in a fast-paced setting.
The predicted salary is between 31500 - 38500 £ per year.
Medlock Square marks a bold new chapter in the evolution of the Etihad Campus - a vibrant, year round destination for culture, leisure and entertainment, set alongside two global icons: the Etihad Stadium, home of Manchester City Football Club, and the landmark Co op Live arena. Named after the River Medlock that runs beneath the site, the development celebrates Manchester's industrial heritage while shaping its next era of city defining experiences. Manchester is known worldwide for its sport, music and entertainment - and Medlock Square will build on that legacy, creating a landmark home for exceptional shared moments and elevating the city's position as one of Europe's most dynamic, fast growing destinations.
At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and all day dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences, Medlock Square will deliver high quality hospitality all week long and across the events calendar.
As a Runner, you will play a key role in supporting the smooth delivery of service, ensuring food and beverages are delivered accurately, efficiently, and to the highest standard. Working closely with Waiters, Bartenders, and Kitchen teams, you will help maintain service flow and support an exceptional guest experience. This is a fast-paced, hands-on role where energy, teamwork, and attention to detail are essential. Whether delivering refined restaurant service or supporting high-volume matchday and event operations, you will help ensure every guest receives a seamless and memorable experience.
You will be responsible for:
- Service Support & Guest Experience: Support the delivery of a high-quality guest experience by ensuring food and beverages are delivered promptly and accurately. Maintain strong awareness of table numbers, service flow, and guest needs while supporting the wider Front of House team throughout service.
- Food & Beverage Delivery: Deliver food and drinks safely, professionally, and in line with company standards. Communicate effectively with kitchen and service teams to ensure accurate delivery and resolve any issues quickly. Support efficient table clearing and resetting to maintain service pace and guest satisfaction.
- Operational Excellence: Assist with opening and closing duties, ensuring service stations are stocked, organised, and fully prepared. Maintain cleanliness, organisation, and presentation standards throughout service while adapting confidently to busy periods, including matchdays and major events.
- Teamwork & Communication: Work closely with Waiters, Bartenders, Hosts, and Kitchen teams to ensure smooth coordination between Front of House and Back of House. Support colleagues wherever required to maintain service standards and operational efficiency.
- Standards & Compliance: Follow all health & safety, food safety, and company procedures at all times. Maintain high standards of personal presentation, professionalism, and attention to detail while representing the brand positively.
Skills, Knowledge & Expertise
- Excellent communication and teamwork skills
- Positive attitude with a willingness to learn
- Ability to work efficiently in a fast-paced environment
- Strong attention to detail
- Professional and guest-focused approach
- Flexible approach to working evenings, weekends, and event days
Desirable:
- Previous experience in hospitality, restaurants, bars, or events
- Experience within premium or high-volume hospitality environments
- Knowledge of food and beverage service standards
- Experience working in stadium, arena, hotel, or restaurant operations
Why Join Us?
- Private Medical Insurance (Vitality) - including Virtual GP access and rewards
- Group Life Assurance - 4x salary paid to your nominated beneficiary
- Birthday Day Off - an extra day to celebrate
- Complimentary Meals on Shift - breakfast, lunch, fruit and hot drinks
- Employee Assistance Programme & Wellbeing Platform - including counselling support
- Employee Discounts Platform (Blackhawk) - cashback and savings across major retailers
- Company Pension Scheme
- Generous Holiday Allowance - plus bank holidays
- Career Development Opportunities - with progression across the campus
Runner in Manchester employer: Eastlands Venue Services
Eastlands Venue Services is an exceptional employer, offering a vibrant work culture in the heart of Manchester. With a focus on employee growth and development, our Senior Chef de Partie role provides not only competitive benefits like private medical insurance and generous holiday allowances but also the chance to thrive in a fast-paced, premium kitchen environment that values creativity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Runner in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Eastlands Venue Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Eastlands Venue Services
Don't be shy about reaching out to Eastlands Venue Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Runner in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Eastlands Venue Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Eastlands Venue Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
