At a Glance
- Tasks: Lead a high-energy restaurant, ensuring exceptional service and guest experiences.
- Company: Join Medlock Square, a vibrant new destination in Manchester's entertainment scene.
- Benefits: Competitive salary, career growth, and the chance to shape a flagship dining experience.
- Other info: Opportunity to build and lead new teams while influencing guest experiences.
- Why this job: Be part of redefining hospitality in a dynamic cultural district.
- Qualifications: Experience in premium restaurants and strong leadership skills required.
The predicted salary is between 35000 - 45000 £ per year.
We seek dynamic, guest obsessed operators who can build teams, lead from the front, and deliver service that matches the scale and ambition of Medlock Square. You will play a vital role in creating welcoming, memorable spaces for everyday guests and major event visitors alike. As Restaurant Manager, you will lead the operation of a premium, high-energy restaurant and bar, delivering exceptional service, strong team performance, and commercial success. This is a hands-on leadership role where you will be highly visible on the floor, setting the tone, pace, and energy of the venue. You will take ownership of the guest journey, ensuring every service reflects the ambition, quality, and experience expected of a flagship concept. Working closely with the Head Chef and wider leadership team, you will ensure the restaurant is consistently positioned as a must-visit destination within Manchester's dining scene.
Responsibilities
- Lead service and guest experience, delivering a consistently high-touch, premium standard
- Build, lead, and develop a high-performing team, setting clear expectations and standards
- Take ownership of day-to-day operations, including service flow, reservations, and staffing
- Drive commercial performance through strong service delivery, upselling, and KPI management
- Maintain high standards of compliance, safety, and operational excellence
- Work closely with kitchen and wider teams to deliver a seamless, end-to-end guest experience
- Contribute to continuous improvement, supporting new initiatives, launches, and enhancements
Qualifications
- Proven experience as a Restaurant Manager, General Manager, or Assistant General Manager in a premium or high-volume environment
- Strong experience leading evening-led, high-energy service
- Confidence working with VIP and high-expectation guests
- Excellent leadership and people management skills
- Strong commercial awareness, including labour control and KPI management
- Strong organisational, communication, and decision-making skills
- Calm and confident under pressure
- Good understanding of licensing, health & safety, and food safety standards
- Flexibility to work evenings, weekends, and event days
Desirable
- Experience in a premium or concept-led restaurant environment
- Experience supporting new openings or launches
- Knowledge of reservations systems and POS platforms
- Experience working within large, multi-stakeholder environments
Benefits
Medlock Square marks a bold new chapter in the evolution of the Etihad Campus – a vibrant, year-round destination for culture, leisure and entertainment, set alongside two global icons: the Etihad Stadium, home of Manchester City Football Club, and the landmark Co-op Live arena. Named after the River Medlock that runs beneath the site, the development celebrates Manchester's industrial heritage while shaping its next era of city-defining experiences. Manchester is known worldwide for its sport, music and entertainment – and Medlock Square will build on that legacy, creating a landmark home for exceptional shared moments and elevating the city's position as one of Europe's most dynamic, fast-growing destinations. At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and all-day dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences, Medlock Square will deliver high-quality hospitality all week long and across the events calendar.
Be part of a flagship destination set to redefine hospitality in Manchester. Work within a world-class entertainment and cultural district. Build and lead new teams from the ground up. Influence concepts, menus and guest experiences. Grow your career within a pioneering and high-profile development.
Restaurant Manager in Manchester employer: Eastlands Venue Services
At Medlock Square, we pride ourselves on being a premier employer in Manchester's vibrant dining scene, offering a dynamic work environment where guest satisfaction and team performance are at the forefront. As a Restaurant Manager, you will not only lead a high-energy team but also have the opportunity to shape exceptional guest experiences in a flagship destination that celebrates the city's rich cultural heritage. With a focus on employee growth and development, we provide a unique platform for you to influence culinary concepts and advance your career within a world-class entertainment district.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Manchester
✨Tip Number 1
Get to know the venue before your interview! Visit Medlock Square, soak in the atmosphere, and understand what makes it tick. This will help you speak confidently about how you can enhance the guest experience.
✨Tip Number 2
Show off your leadership skills during the interview. Share specific examples of how you've built and led high-performing teams in the past. We want to see that you can inspire others and create a positive work environment!
✨Tip Number 3
Be ready to discuss your commercial awareness. Talk about how you've driven performance through exceptional service and upselling strategies. We love candidates who can think on their feet and boost the bottom line!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to be part of something special at Medlock Square.
We think you need these skills to ace Restaurant Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the restaurant industry shine through. We want to see how you can create those memorable guest experiences that Medlock Square is all about!
Highlight Your Leadership Skills:Make sure to showcase your experience in building and leading teams. We’re looking for someone who can inspire others and set high standards, so share examples of how you've done this in the past.
Be Specific About Your Experience:Tailor your application to reflect your background in premium or high-volume environments. Mention any relevant achievements, especially around service delivery and commercial performance, as these are key to our success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Eastlands Venue Services
✨Know the Venue Inside Out
Before your interview, make sure you research Medlock Square and its dining scene. Familiarise yourself with their concept, menu offerings, and overall vibe. This will not only show your genuine interest but also help you discuss how you can contribute to creating those memorable guest experiences.
✨Showcase Your Leadership Style
As a Restaurant Manager, your leadership skills are crucial. Prepare examples of how you've built and led high-performing teams in the past. Be ready to discuss your approach to setting clear expectations and maintaining high standards, especially in high-pressure situations.
✨Demonstrate Commercial Awareness
Highlight your understanding of commercial performance metrics, such as KPIs and labour control. Be prepared to discuss how you've driven sales through exceptional service and upselling in previous roles. This will show that you can contribute to the restaurant's success right from the start.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios, like handling difficult guests or managing busy service periods. Think through your responses ahead of time, focusing on how you maintain calm under pressure and ensure a seamless guest experience. This will demonstrate your problem-solving skills and ability to lead effectively.
