At a Glance
- Tasks: Lead exceptional food and beverage experiences at premium events and hospitality areas.
- Company: Join a dynamic hospitality team focused on excellence and guest satisfaction.
- Benefits: Enjoy private medical insurance, generous holiday allowance, and career development opportunities.
- Other info: Collaborative culture with opportunities for growth across the campus.
- Why this job: Make memorable moments for guests while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in hospitality management and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
As Premium F&B Special Events Manager, you will be responsible for delivering exceptional food and beverage experiences across premium hospitality areas, conferences, private events and special occasions. Working closely with operational, culinary and events teams, you will ensure events are delivered to the highest standards, providing outstanding guest experiences while maintaining strong operational control and team engagement. This is a hands‑on role focused on service delivery, people leadership and operational excellence within a fast‑paced hospitality environment.
Responsibilities
- Event & Hospitality Operations: Lead the planning and delivery of food and beverage operations across conferences, exhibitions, banquets, corporate hospitality, private events and premium experiences. Ensure events are delivered safely, efficiently and in line with company standards, while coordinating staffing, room set‑ups, service delivery, stock requirements and event logistics. Work closely with conference and events teams, chefs and operational stakeholders to deliver seamless guest experiences and identify opportunities to continuously improve operational performance through event reviews, guest feedback and team debriefs.
- Team Leadership & Development: Lead, motivate and support Supervisors and front‑line team members, creating a positive, inclusive and high‑performing team culture. Provide on‑the‑job coaching, support the development of hospitality talent and ensure teams are engaged, prepared and operationally ready for every event. Promote accountability, collaboration and a commitment to exceptional service standards through strong leadership and clear communication.
- Commercial & Operational Performance: Support the achievement of departmental objectives through effective labour planning, stock control and cost management. Drive revenue opportunities through excellent service delivery, product knowledge and upselling, while monitoring operational performance and identifying opportunities to improve efficiency and service standards. Contribute to the ongoing success and profitability of the business using operational insight and feedback.
- Guest Experience: Deliver exceptional guest experiences across all premium hospitality and special event operations, ensuring guests receive professional, engaging and memorable service at every touchpoint. Build positive relationships with clients, guests and internal stakeholders, respond to operational challenges in a solution‑focused manner and maintain consistently high presentation and service standards that reflect the quality of the venue.
- Collaboration & Stakeholder Management: Build strong working relationships with conference and events teams, culinary teams, venue operations and other key stakeholders to ensure the successful delivery of events and hospitality experiences. Work collaboratively across departments, contribute to operational planning and support a culture of continuous improvement, helping to deliver consistent standards and shared success across the business.
Qualifications
- Experience managing hospitality, conference and event operations within a hotel, venue, stadium, arena or similar environment.
- Experience leading teams within a fast‑paced hospitality setting.
- Strong organisational skills with the ability to manage multiple priorities and events simultaneously.
- Excellent communication and stakeholder management skills.
- Commercial awareness and understanding of labour, stock and operational costs.
- Knowledge of food safety, allergen management and licensing requirements.
- Food Hygiene qualification.
- Proficient in Microsoft Office and workforce management systems.
Desirable
- Experience working within premium hospitality or VIP environments.
- Experience within a stadium, arena, conference centre or live entertainment venue.
- Personal Licence holder or willingness to obtain one.
- Experience supporting large‑scale events, banqueting or corporate hospitality operations.
Benefits
- Private Medical Insurance (Vitality) – including Virtual GP access and rewards.
- Group Life Assurance – 4x salary paid to your nominated beneficiary.
- Birthday Day Off – an extra day to celebrate.
- Complimentary Meals on Shift – breakfast, lunch, fruit and hot drinks.
- Employee Assistance Programme & Wellbeing Platform – including counselling support.
- Employee Discounts Platform (Blackhawk) – cashback and savings across major retailers.
- Company Pension Scheme.
- Generous Holiday Allowance – plus bank holidays.
- Career Development Opportunities – with progression across the campus.
Premium F&B Manager in Manchester employer: Eastlands Venue Services
As a Premium F&B Manager, you will thrive in a dynamic and inclusive work environment that prioritises exceptional service and team development. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including private medical insurance, generous holiday allowances, and career progression opportunities, all set within a vibrant hospitality setting that values collaboration and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Premium F&B Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Eastlands Venue Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Eastlands Venue Services
Don't be shy about reaching out to Eastlands Venue Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Premium F&B Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Eastlands Venue Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Eastlands Venue Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
