At a Glance
- Tasks: Lead the Kitchen Porter team and ensure a clean, organised kitchen environment.
- Company: Join Medlock Square, a vibrant destination for culture and entertainment in Manchester.
- Benefits: Enjoy private medical insurance, generous holiday allowance, and complimentary meals on shift.
- Other info: Great career development opportunities await you in this exciting new venue.
- Why this job: Be part of a dynamic team shaping exceptional culinary experiences in a fast-paced environment.
- Qualifications: Experience in a BOH role and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Department: Culinary
Employment Type: Permanent
Location: Medlock Square
Reporting To: Head of Restaurants
Description
Medlock Square marks a bold new chapter in the evolution of the Etihad Campus - a vibrant, year round destination for culture, leisure and entertainment, set alongside two global icons: the Etihad Stadium, home of Manchester City Football Club, and the landmark Co op Live arena. Named after the River Medlock that runs beneath the site, the development celebrates Manchester's industrial heritage while shaping its next era of city defining experiences. Manchester is known worldwide for its sport, music and entertainment - and Medlock Square will build on that legacy, creating a landmark home for exceptional shared moments and elevating the city's position as one of Europe's most dynamic, fast growing destinations.
At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and all day dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences, Medlock Square will deliver high quality hospitality all week long and across the events calendar.
About the role
As BOH Manager (Head Kitchen Porter), you'll lead the Kitchen Porter team and take ownership of back-of-house cleanliness, organisation, and operational support across the kitchen. This is a hands-on leadership role where you'll ensure the kitchen environment runs smoothly behind the scenes - maintaining high hygiene standards, supporting service flow, and making sure the team is set up for success. You'll play a key role in supporting chefs and ensuring the kitchen operates efficiently during both day-to-day service and high-volume event periods.
You will be responsible for:
- BOH Operations & Standards - Lead the day-to-day operation of kitchen porter and stewarding activities across all back-of-house areas. Ensure kitchens, wash-up areas, stores, and BOH spaces remain clean, organised, and service-ready at all times. Maintain a continuous flow of clean equipment and support efficient kitchen operations.
- Team Leadership & Development - Lead, support, and develop the Kitchen Porter team across all shifts. Allocate tasks effectively, support recruitment and onboarding, and foster a positive, high-performing team culture. Ensure appropriate staffing levels are maintained to meet operational demands.
- Service & Operational Support - Work closely with chefs and operational teams to support smooth service delivery. Provide hands-on support during busy periods, ensuring BOH operations remain aligned with service requirements and operational standards.
- Compliance, Hygiene & Safety - Ensure all BOH operations comply with food safety, hygiene, and health and safety standards. Maintain cleaning schedules and compliance records, promoting safe working practices and high standards of cleanliness throughout the operation.
- Collaboration & Continuous Improvement - Collaborate with culinary and operational teams to improve processes, efficiency, and service support. Provide operational feedback and contribute to continuous improvement across BOH operations.
Skills, Knowledge & Expertise
- Essential Experience in a Kitchen Porter or BOH role
- Experience supervising or leading a team
- Strong organisational and time-management skills
- Ability to work in a fast-paced, high-volume environment
- Good understanding of hygiene and safety standards
- Desirable Experience in large-scale or multi-outlet kitchens
- Experience in event-led or high-volume operations
- Knowledge of cleaning systems and BOH best practice
Why Join Us?
- Private Medical Insurance (Vitality) - including Virtual GP access and rewards
- Group Life Assurance - 4x salary paid to your nominated beneficiary
- Birthday Day Off - an extra day to celebrate
- Complimentary Meals on Shift - breakfast, lunch, fruit and hot drinks
- Employee Assistance Programme & Wellbeing Platform - including counselling support
- Employee Discounts Platform (Blackhawk) - cashback and savings across major retailers
- Company Pension Scheme
- Generous Holiday Allowance - plus bank holidays
- Career Development Opportunities - with progression across the campus
Head Kitchen Porter / BOH Manager in Manchester employer: Eastlands Venue Services
At Medlock Square, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates Manchester's rich heritage while fostering employee growth and development. As the Head Kitchen Porter / BOH Manager, you'll enjoy a range of benefits including private medical insurance, generous holiday allowances, and career progression opportunities within a dynamic culinary environment that thrives on teamwork and excellence. Join us in creating memorable experiences in one of Europe's most exciting destinations, where your contributions will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Head Kitchen Porter / BOH Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Eastlands Venue Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Eastlands Venue Services
Don't be shy about reaching out to Eastlands Venue Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Kitchen Porter / BOH Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Eastlands Venue Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Eastlands Venue Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
