At a Glance
- Tasks: Lead a high-energy restaurant, ensuring exceptional service and guest experiences.
- Company: Join Medlock Square, a vibrant new destination in Manchester's entertainment scene.
- Benefits: Be part of a flagship venue with career growth opportunities and a dynamic work environment.
- Other info: Work closely with top chefs and influence exciting new concepts.
- Why this job: Shape the future of hospitality in a world-class cultural district.
- Qualifications: Experience in premium restaurant management and strong leadership skills required.
The predicted salary is between 35000 - 45000 £ per year.
Medlock Square marks a bold new chapter in the evolution of the Etihad Campus, a vibrant, year-round destination for culture, leisure and entertainment, set alongside two global icons: the Etihad Stadium, home of Manchester City Football Club, and the landmark Co-op Live arena. Named after the River Medlock that runs beneath the site, the development celebrates Manchester's industrial heritage while shaping its next era of city-defining experiences. Manchester is known worldwide for its sport, music and entertainment and Medlock Square will build on that legacy, creating a landmark home for exceptional shared moments and elevating the city's position as one of Europe's most dynamic, fast-growing destinations.
At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and all-day dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences, Medlock Square will deliver high-quality hospitality all week long and across the events calendar.
About the role
We seek dynamic, guest-obsessed operators who can build teams, lead from the front, and deliver service that matches the scale and ambition of Medlock Square. You'll play a vital role in creating welcoming, memorable spaces for everyday guests and major event visitors alike. As Restaurant Manager, you will lead the operation of a premium, high-energy restaurant and bar, delivering exceptional service, strong team performance, and commercial success. This is a hands-on leadership role where you will be highly visible on the floor, setting the tone, pace, and energy of the venue. You will take ownership of the guest journey, ensuring every service reflects the ambition, quality, and experience expected of a flagship concept. Working closely with the Head Chef and wider leadership team, you will ensure the restaurant is consistently positioned as a must-visit destination within Manchester's dining scene.
In this role you will:
- Lead service and guest experience, delivering a consistently high-touch, premium standard
- Build, lead, and develop a high-performing team, setting clear expectations and standards
- Take ownership of day-to-day operations, including service flow, reservations, and staffing
- Drive commercial performance through strong service delivery, upselling, and KPI management
- Maintain high standards of compliance, safety, and operational excellence
- Work closely with kitchen and wider teams to deliver a seamless, end-to-end guest experience
- Contribute to continuous improvement, supporting new initiatives, launches, and enhancements
Skills, Knowledge & Expertise
Essential
- Proven experience as a Restaurant Manager, General Manager, or Assistant General Manager in a premium or high-volume environment
- Strong experience leading evening-led, high-energy service
- Confidence working with VIP and high-expectation guests
- Excellent leadership and people management skills
- Strong commercial awareness, including labour control and KPI management
- Strong organisational, communication, and decision-making skills
- Calm and confident under pressure
- Good understanding of licensing, health & safety, and food safety standards
- Flexibility to work evenings, weekends, and event days
Desirable
- Experience in a premium or concept-led restaurant environment
- Experience supporting new openings or launches
- Knowledge of reservations systems and POS platforms
- Experience working within large, multi-stakeholder environments
Why Join Us?
- Be part of a flagship destination set to redefine hospitality in Manchester
- Work within a world-class entertainment and cultural district
- Build and lead new teams from the ground up
- Influence concepts, menus and guest experiences
- Grow your career within a pioneering and high-profile development
Locations
Restaurant Manager in Cheshire, Warrington employer: Eastlands Venue Services
Contact Detail:
Eastlands Venue Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager in Cheshire, Warrington
✨Tip Number 1
Get to know the venue! Before your interview, visit Medlock Square and soak in the atmosphere. This will help you understand the vibe and give you some great talking points when you chat with the hiring team.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've built and led high-performing teams in the past. We want to see your passion for creating memorable guest experiences and how you can bring that energy to our restaurant.
✨Tip Number 3
Prepare for a hands-on interview! Since this role is all about being visible on the floor, be ready to demonstrate your service style and how you handle pressure. We love candidates who can think on their feet and keep the energy up!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our exciting new chapter at Medlock Square.
We think you need these skills to ace Restaurant Manager in Cheshire, Warrington
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the restaurant industry shine through! Share specific experiences that highlight your guest-obsessed mindset and how you've created memorable moments for customers in the past.
Tailor Your CV to the Role: Make sure your CV speaks directly to the Restaurant Manager position. Highlight your leadership skills, experience in high-energy environments, and any relevant achievements that demonstrate your ability to drive commercial success and team performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for Medlock Square. Use it to showcase your personality, discuss your management style, and explain how you plan to elevate the guest experience in our vibrant new destination.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to see your application and get you one step closer to joining our exciting team at Medlock Square!
How to prepare for a job interview at Eastlands Venue Services
✨Know the Venue Inside Out
Before your interview, make sure you research Medlock Square thoroughly. Understand its vision, the type of dining experiences it aims to offer, and its target audience. This knowledge will help you demonstrate your passion for the role and how you can contribute to creating memorable guest experiences.
✨Showcase Your Leadership Style
As a Restaurant Manager, you'll need to lead a team effectively. Be prepared to discuss your leadership style and provide examples of how you've built and developed high-performing teams in the past. Highlight your ability to set clear expectations and maintain high standards, especially in high-pressure situations.
✨Demonstrate Commercial Awareness
Familiarise yourself with key performance indicators (KPIs) relevant to the restaurant industry. Be ready to discuss how you've driven commercial success in previous roles, whether through upselling, managing labour costs, or improving service delivery. This will show that you understand the business side of running a restaurant.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various situations, such as dealing with difficult guests or managing a busy service. Practising these scenarios will help you articulate your problem-solving skills and calmness under pressure, which are crucial for this role.