At a Glance
- Tasks: Lead a high-energy restaurant, ensuring exceptional service and guest experiences.
- Company: Join Medlock Square, a vibrant new destination in Manchester's cultural scene.
- Benefits: Be part of a flagship venue with career growth opportunities and a dynamic work environment.
- Other info: Work alongside top chefs and contribute to innovative dining experiences.
- Why this job: Shape the future of hospitality in a world-class entertainment district.
- Qualifications: Experience in premium restaurant management and strong leadership skills required.
The predicted salary is between 35000 - 45000 £ per year.
Medlock Square marks a bold new chapter in the evolution of the Etihad Campus, a vibrant, year-round destination for culture, leisure and entertainment, set alongside two global icons: the Etihad Stadium, home of Manchester City Football Club, and the landmark Co-op Live arena. Named after the River Medlock that runs beneath the site, the development celebrates Manchester's industrial heritage while shaping its next era of city-defining experiences. Manchester is known worldwide for its sport, music and entertainment and Medlock Square will build on that legacy, creating a landmark home for exceptional shared moments and elevating the city's position as one of Europe's most dynamic, fast-growing destinations.
At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and all-day dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences, Medlock Square will deliver high-quality hospitality all week long and across the events calendar.
About the role
We seek dynamic, guest-obsessed operators who can build teams, lead from the front, and deliver service that matches the scale and ambition of Medlock Square. You'll play a vital role in creating welcoming, memorable spaces for everyday guests and major event visitors alike. As Restaurant Manager, you will lead the operation of a premium, high-energy restaurant and bar, delivering exceptional service, strong team performance, and commercial success. This is a hands-on leadership role where you will be highly visible on the floor, setting the tone, pace, and energy of the venue. You will take ownership of the guest journey, ensuring every service reflects the ambition, quality, and experience expected of a flagship concept. Working closely with the Head Chef and wider leadership team, you will ensure the restaurant is consistently positioned as a must-visit destination within Manchester's dining scene.
In this role you will:
- Lead service and guest experience, delivering a consistently high-touch, premium standard
- Build, lead, and develop a high-performing team, setting clear expectations and standards
- Take ownership of day-to-day operations, including service flow, reservations, and staffing
- Drive commercial performance through strong service delivery, upselling, and KPI management
- Maintain high standards of compliance, safety, and operational excellence
- Work closely with kitchen and wider teams to deliver a seamless, end-to-end guest experience
- Contribute to continuous improvement, supporting new initiatives, launches, and enhancements
Skills, Knowledge & Expertise
Essential
- Proven experience as a Restaurant Manager, General Manager, or Assistant General Manager in a premium or high-volume environment
- Strong experience leading evening-led, high-energy service
- Confidence working with VIP and high-expectation guests
- Excellent leadership and people management skills
- Strong commercial awareness, including labour control and KPI management
- Strong organisational, communication, and decision-making skills
- Calm and confident under pressure
- Good understanding of licensing, health & safety, and food safety standards
- Flexibility to work evenings, weekends, and event days
Desirable
- Experience in a premium or concept-led restaurant environment
- Experience supporting new openings or launches
- Knowledge of reservations systems and POS platforms
- Experience working within large, multi-stakeholder environments
Why Join Us?
- Be part of a flagship destination set to redefine hospitality in Manchester
- Work within a world-class entertainment and cultural district
- Build and lead new teams from the ground up
- Influence concepts, menus and guest experiences
- Grow your career within a pioneering and high-profile development
Restaurant Manager in Bolton employer: Eastlands Venue Services
Contact Detail:
Eastlands Venue Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager in Bolton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join local hospitality groups, and don’t be shy to introduce yourself. You never know who might have the inside scoop on job openings at places like Medlock Square.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a meet-up, let your passion for hospitality shine through. Share your experiences and how you can bring that high-energy vibe to a restaurant setting. Remember, they want someone who can lead and inspire!
✨Tip Number 3
Research is key! Familiarise yourself with Medlock Square and its dining scene. Know their concepts, menu styles, and what makes them tick. This will not only impress during interviews but also help you tailor your approach to fit their vision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the team at Medlock Square. Don’t miss out on this opportunity!
We think you need these skills to ace Restaurant Manager in Bolton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the restaurant industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about creating memorable experiences for our guests at Medlock Square.
Tailor Your CV: Make sure your CV is tailored to the role of Restaurant Manager. Highlight your experience in high-energy environments and your leadership skills. We love seeing how your past roles have prepared you for this exciting opportunity!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you’ve led teams and delivered exceptional service in the past. We want to know how you can contribute to our vision at Medlock Square!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Eastlands Venue Services
✨Know the Venue Inside Out
Before your interview, make sure you research Medlock Square thoroughly. Understand its vision, the type of dining experiences it aims to offer, and its target audience. This knowledge will help you demonstrate your passion for the role and how you can contribute to creating memorable guest experiences.
✨Showcase Your Leadership Style
As a Restaurant Manager, your leadership skills are crucial. Be prepared to discuss your management style and provide examples of how you've built and led high-performing teams in the past. Highlight specific situations where you motivated staff or improved service standards, as this will resonate with their expectations.
✨Demonstrate Commercial Awareness
Familiarise yourself with key performance indicators (KPIs) relevant to the restaurant industry. Be ready to discuss how you've driven commercial success in previous roles, whether through upselling, managing labour costs, or enhancing guest satisfaction. This shows that you understand the business side of running a restaurant.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think about potential challenges you might face in a high-energy environment like Medlock Square and prepare your responses. This could include handling difficult guests or managing a busy service period, so have some examples ready to illustrate your approach.