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- Tasks: Lead a high-energy restaurant, ensuring exceptional service and guest experiences.
- Company: Join Medlock Square, a vibrant new destination in Manchester's cultural scene.
- Benefits: Enjoy meals on shifts, competitive holiday allowance, and a birthday day off.
- Why this job: Be part of a flagship venue redefining hospitality in a dynamic environment.
- Qualifications: Proven experience in restaurant management and strong leadership skills required.
- Other info: Opportunity to build and lead new teams while influencing guest experiences.
The predicted salary is between 35000 - 45000 ÂŁ per year.
Medlock Square marks a bold new chapter in the evolution of the Etihad Campus — a vibrant, year‑round destination for culture, leisure and entertainment, set alongside two global icons: the Etihad Stadium, home of Manchester City Football Club, and the landmark Co‑op Live arena. Named after the River Medlock that runs beneath the site, the development celebrates Manchester’s industrial heritage while shaping its next era of city‑defining experiences.
At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and all‑day dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences, Medlock Square will deliver high‑quality hospitality all week long and across the events calendar.
We seek dynamic, guest‑obsessed operators who can build teams, lead from the front, and deliver service that matches the scale and ambition of Medlock Square. You’ll play a vital role in creating welcoming, memorable spaces for everyday guests and major event visitors alike. As Restaurant Manager, you will lead the operation of a premium, high‑energy restaurant and bar, delivering exceptional service, strong team performance, and commercial success. This is a hands‑on leadership role where you will be highly visible on the floor, setting the tone, pace, and energy of the venue. You will take ownership of the guest journey, ensuring every service reflects the ambition, quality, and experience expected of a flagship concept.
In this role you will:
- Lead service and guest experience, delivering a consistently high‑touch, premium standard
- Build, lead, and develop a high‑performing team, setting clear expectations and standards
- Take ownership of day‑to‑day operations, including service flow, reservations, and staffing
- Drive commercial performance through strong service delivery, upselling, and KPI management
- Maintain high standards of compliance, safety, and operational excellence
- Work closely with kitchen and wider teams to deliver a seamless, end‑to‑end guest experience
- Contribute to continuous improvement, supporting new initiatives, launches, and enhancements
Skills, Knowledge & Expertise
Essential
- Proven experience as a Restaurant Manager, General Manager, or Assistant General Manager in a premium or high‑volume environment
- Strong experience leading evening‑led, high‑energy service
- Confidence working with VIP and high‑expectation guests
- Excellent leadership and people management skills
- Strong commercial awareness, including labour control and KPI management
- Strong organisational, communication, and decision‑making skills
- Calm and confident under pressure
- Good understanding of licensing, health & safety, and food safety standards
- Flexibility to work evenings, weekends, and event days
Desirable
- Experience in a premium or concept‑led restaurant environment
- Experience supporting new openings or launches
- Knowledge of reservations systems and POS platforms
- Experience working within large, multi‑stakeholder environments
Why Join Us?
- Be part of a flagship destination set to redefine hospitality in Manchester
- Work within a world‑class entertainment and cultural district
- Build and lead new teams from the ground up
- Influence concepts, menus and guest experiences
- Grow your career within a pioneering and high‑profile development
Benefits
- Meals on Shifts – Enjoy lunch & dinner while you work.
- Competitive Holiday Allowance – plus bank holidays.
- Birthday Day Off – Enjoy an extra day off to celebrate your birthday.
- Inclusive & Diverse Workplace – Be part of a team that values diversity and inclusion.
- Wellbeing – Support and resources to help you stay well, both in and outside of work.
Restaurant Manager in Manchester employer: Eastlands Venue Services Limited
Contact Detail:
Eastlands Venue Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager in Manchester
✨Tip Number 1
Get to know the venue! Before your interview, visit Medlock Square and soak in the atmosphere. Familiarise yourself with the restaurant's vibe, menu, and service style. This will not only impress the hiring team but also help you tailor your answers to fit their unique culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and any tips they might have for the interview process. This insider knowledge can give you a leg up and show your genuine interest in the role.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've built and led high-performing teams in the past. Highlight your ability to create a positive guest experience and how you’ve driven commercial success in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. Mention something specific from your conversation to remind them of your enthusiasm and keep you top of mind as they make their decision.
We think you need these skills to ace Restaurant Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about creating memorable experiences for guests at Medlock Square!
Highlight Your Leadership Skills: As a Restaurant Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share examples of how you've built and motivated teams in previous roles – we love a good success story!
Be Specific About Your Experience: Tailor your application to reflect your relevant experience in high-energy, premium environments. We’re looking for specifics, so mention any achievements or KPIs you've hit that demonstrate your commercial awareness.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Eastlands Venue Services Limited
✨Know the Venue Inside Out
Before your interview, take some time to research Medlock Square and its unique offerings. Familiarise yourself with the restaurant's concept, menu, and the overall guest experience they aim to deliver. This will show your genuine interest and help you align your answers with their vision.
✨Showcase Your Leadership Style
As a Restaurant Manager, your leadership skills are crucial. Be prepared to discuss your management style and provide examples of how you've built and led high-performing teams in the past. Highlight specific situations where you motivated staff or improved service standards.
✨Demonstrate Commercial Awareness
Understanding the business side of things is key for this role. Be ready to talk about how you've driven commercial performance in previous positions. Discuss your experience with KPIs, upselling strategies, and how you’ve managed costs while maintaining high service levels.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about challenges you've encountered in high-pressure environments and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.