This is a hands-on operational role where you'll work across multiple departments, supporting venue set-ups, asset movements, logistics activities, and operational changeovers. You'll also coordinate and support casual team members when required to ensure deadlines are met and operational standards are maintained.
You'll play an important part in delivering exceptional experiences for guests, clients, supporters, and stakeholders by ensuring all operational spaces are event-ready, safe, and efficiently managed.
You will be responsible for:
Support the set-up, breakdown, and preparation of hospitality areas, meeting rooms, conference facilities, event spaces, and operational areas across the stadium. Ensure all layouts, furniture, equipment, branding, signage, and event requirements are delivered accurately and in line with operational plans. Conduct venue checks and respond positively to changing operational priorities and last-minute requests.
Team Coordination & Operational Support
Coordinate and support casual logistics team members during matchdays, conferences, concerts, and major events. Allocate tasks effectively, provide guidance where required, and contribute to a positive, safe, and productive working environment. Work collaboratively with departments across the stadium to provide timely and professional operational support.
Logistics & Asset Management
Support the movement, deployment, storage, and maintenance of furniture, equipment, and operational assets. Maintain organised storage areas, facilitate internal stock movements and deliveries, complete inventory checks, and ensure resources are readily available to meet operational requirements. Contribute to sustainability and waste management initiatives across the venue.
Health, Safety & Continuous Improvement
Maintain high standards of health, safety, and compliance by following approved working practices and ensuring work areas remain safe and organised. Report hazards, incidents, and maintenance concerns promptly. Continuously seek opportunities to improve efficiency, productivity, and service delivery while supporting operational improvement initiatives across the stadium.
Skills, Knowledge & Expertise
- Experience in logistics, warehouse, facilities, hospitality support, venue operations, or a similar operational environment
- Experience coordinating or supervising casual, temporary, or agency team members
- Ability to work effectively in a fast-paced environment and manage competing priorities
- Strong organisational, communication, and time-management skills
- Customer-focused approach with the ability to build positive working relationships across departments
- Ability to work independently and as part of a team
- Flexible and adaptable approach to working hours and operational requirements
- Ability to undertake manual handling and operational tasks safely
- Commitment to delivering work accurately, efficiently, and to a high standard
- Experience working within a stadium, arena, conference and events, hospitality, or entertainment environment
- Knowledge of event operations, venue logistics, and large-scale event delivery
- Forklift, IPAF, or other relevant logistics certifications
- Understanding of health and safety legislation and safe working practices
- Experience supporting matchday, conference, or major event operations
Why Join Us?
- Private Medical Insurance (Vitality) – including Virtual GP access and rewards
- Group Life Assurance – 4x salary paid to your nominated beneficiary
- Birthday Day Off – an extra day to celebrate
- Complimentary Meals on Shift – breakfast, lunch, fruit and hot drinks
- Employee Assistance Programme & Wellbeing Platform – including counselling support
- Company Pension Scheme
- Generous Holiday Allowance – plus bank holidays
- Career Development Opportunities – with progression across the campus
Logistics Operative in Manchester employer: Eastlands Venue Services Limited
Eastlands Venue Services Limited is an exceptional employer, offering a dynamic work environment at the iconic Etihad Stadium. With a strong focus on employee growth and development, we provide comprehensive training and opportunities for advancement within our retail operations team. Our culture promotes teamwork and innovation, ensuring that every team member plays a vital role in delivering match day excellence while enjoying the unique atmosphere of one of the UK's premier sporting venues.
Contact Details:
Eastlands Venue Services Limited Recruitment Team
