At a Glance
- Tasks: Lead daily restaurant operations and ensure exceptional guest experiences.
- Company: Join a vibrant new dining destination at Medlock Square, near iconic venues.
- Benefits: Enjoy private medical insurance, generous holiday allowance, and complimentary meals.
- Other info: Great career development opportunities in a fast-paced environment.
- Why this job: Be part of a dynamic team shaping Manchester's culinary scene and culture.
- Qualifications: Experience in hospitality management and a passion for guest service.
The predicted salary is between 30000 - 40000 £ per year.
Medlock Square marks a bold new chapter in the evolution of the Etihad Campus — a vibrant, year‑round destination for culture, leisure and entertainment, set alongside two global icons: the Etihad Stadium, home of Manchester City Football Club, and the landmark Co‑op Live arena.
Named after the River Medlock that runs beneath the site, the development celebrates Manchester’s industrial heritage while shaping its next era of city‑defining experiences. Manchester is known worldwide for its sport, music and entertainment — and Medlock Square will build on that legacy, creating a landmark home for exceptional shared moments and elevating the city’s position as one of Europe’s most dynamic, fast‑growing destinations.
At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and all‑day dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences, Medlock Square will deliver high‑quality hospitality all week long and across the events calendar.
As Assistant Restaurant Manager, you’ll support the Restaurant Manager in leading the day-to-day operation of the venue, ensuring smooth service, strong team performance, and a consistently high-quality guest experience. This is a hands-on leadership role where you’ll be visible on the floor, supporting service, coaching the team, and stepping in to lead shifts when required.
You’ll play a key part in driving standards, developing the team, and ensuring the restaurant operates efficiently across all service periods, including high-volume matchdays and events.
You will be responsible for:
- Service & Operations: Support the delivery of exceptional guest experiences across all service periods while leading shifts and maintaining smooth day-to-day restaurant operations. Act as the main point of contact in the absence of the Restaurant Manager and ensure strong coordination between FOH and BOH teams.
- Team Leadership & Development: Support recruitment, onboarding, training, and performance management of team members. Lead by example on the floor, deliver team briefings, and help build a positive, high-performing team culture.
- Commercial & Operational Performance: Support achievement of sales targets, labour efficiency, stock control, and operational KPIs. Assist with rota planning, reservations, service flow, and implementing initiatives to improve service delivery and guest satisfaction.
- Compliance & Collaboration: Ensure adherence to health & safety, food safety, and licensing standards while maintaining accurate operational records. Work closely with the Restaurant Manager and Head Chef to support continuous improvement across the operation.
Essential:
- Experience in a supervisory or assistant management role within hospitality
- Strong leadership and team support skills
- Passion for guest experience and service quality
- Ability to work in a fast-paced, high-volume environment
- Strong communication and organisational skills
Desirable:
- Experience in hotel, premium casual, or destination dining environments
- Experience in event-led or large-scale operations
- Knowledge of reservations systems and POS platforms
Job Benefits:
- Private Medical Insurance (Vitality) – including Virtual GP access and rewards
- Group Life Assurance – 4x salary paid to your nominated beneficiary
- Birthday Day Off – an extra day to celebrate
- Complimentary Meals on Shift – breakfast, lunch, fruit and hot drinks
- Access to discounted Tickets at Co-op Live subject to availability
- Employee Assistance Programme & Wellbeing Platform – including counselling support
- Employee Discounts Platform (Blackhawk) – cashback and savings across major retailers
- Company Pension Scheme
- Generous Holiday Allowance – plus bank holidays
- Career Development Opportunities – with progression across the campus
Eastlands Venue Services Ltd is committed to protecting your personal data. Information provided will be used for recruitment purposes only and handled in accordance with the UK GDPR and our Candidate Privacy Notice. Candidate data is retained for 18 months unless you request removal sooner.
Assistant Restaurant Manager — Premium Dining & Events in Manchester employer: Eastlands Venue Services Limited
At Eastlands Venue Services Ltd, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and excellence in hospitality. Located in the dynamic Medlock Square, our team enjoys unique benefits such as private medical insurance, generous holiday allowances, and career development opportunities, all while being part of a landmark destination that celebrates Manchester's rich heritage and lively events scene.
Contact Details:
Eastlands Venue Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager — Premium Dining & Events in Manchester
✨Tip Number 1
Get to know the venue! Before your interview, visit Medlock Square and soak in the atmosphere. Familiarise yourself with the dining options and events happening there. This will not only impress your interviewers but also help you understand the guest experience better.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've led teams in high-pressure situations. Talk about how you’ve maintained service quality during busy periods, especially if you have experience in event-led operations.
✨Tip Number 3
Be ready to discuss your passion for hospitality! Make sure to convey your enthusiasm for creating exceptional guest experiences. Share stories that highlight your commitment to service quality and how you’ve gone above and beyond for guests in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Medlock Square team. Don’t forget to follow up after applying to express your eagerness!
We think you need these skills to ace Assistant Restaurant Manager — Premium Dining & Events in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm for guest service and how you’ve made a difference in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Restaurant Manager role. Highlight relevant skills and experiences that align with the job description, especially your leadership and team support abilities.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your genuine interest in joining our team at Medlock Square.
How to prepare for a job interview at Eastlands Venue Services Limited
✨Know the Venue Inside Out
Before your interview, take some time to research Medlock Square and its offerings. Familiarise yourself with the types of dining experiences they provide and their approach to hospitality. This will show your genuine interest in the role and help you discuss how you can contribute to their vision.
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved service quality. Highlight your coaching style and how you foster a positive team culture.
✨Prepare for High-Pressure Scenarios
Given the fast-paced environment of Medlock Square, be ready to discuss how you handle high-volume situations, especially during events or matchdays. Think of specific instances where you've maintained service standards under pressure and how you ensured guest satisfaction.
✨Understand Operational KPIs
Familiarise yourself with key performance indicators relevant to restaurant operations, such as sales targets and labour efficiency. Be prepared to discuss how you’ve contributed to achieving these metrics in previous roles, as this will demonstrate your commercial awareness and operational expertise.
