At a Glance
- Tasks: Lead daily restaurant operations and ensure exceptional guest experiences.
- Company: Join a vibrant new destination at Medlock Square, near iconic venues.
- Benefits: Enjoy private medical insurance, birthday off, and complimentary meals.
- Other info: Great career development opportunities in a fast-paced environment.
- Why this job: Be part of a dynamic team shaping Manchester's hospitality scene.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Medlock Square marks a bold new chapter in the evolution of the Etihad Campus — a vibrant, year‑round destination for culture, leisure and entertainment, set alongside two global icons: the Etihad Stadium, home of Manchester City Football Club, and the landmark Co‑op Live arena. Named after the River Medlock that runs beneath the site, the development celebrates Manchester’s industrial heritage while shaping its next era of city‑defining experiences.
At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and all‑day dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences, Medlock Square will deliver high‑quality hospitality all week long and across the events calendar.
As Assistant Restaurant Manager, you’ll support the Restaurant Manager in leading the day‑to‑day operation of the venue, ensuring smooth service, strong team performance, and a consistently high‑quality guest experience. This is a hands‑on leadership role where you’ll be visible on the floor, supporting service, coaching the team, and stepping in to lead shifts when required. You’ll play a key part in driving standards, developing the team, and ensuring the restaurant operates efficiently across all service periods, including high‑volume matchdays and events.
You will be responsible for:
- Service & Operations: Support the delivery of exceptional guest experiences across all service periods while leading shifts and maintaining smooth day‑to‑day restaurant operations. Act as the main point of contact in the absence of the Restaurant Manager and ensure strong coordination between FOH and BOH teams.
- Team Leadership & Development: Support recruitment, onboarding, training, and performance management of team members. Lead by example on the floor, deliver team briefings, and help build a positive, high‑performing team culture.
- Commercial & Operational Performance: Support achievement of sales targets, labour efficiency, stock control, and operational KPIs. Assist with rota planning, reservations, service flow, and implementing initiatives to improve service delivery and guest satisfaction.
- Compliance & Collaboration: Ensure adherence to health & safety, food safety, and licensing standards while maintaining accurate operational records. Work closely with the Restaurant Manager and Head Chef to support continuous improvement across the operation.
Skills, Knowledge & Expertise
Essential:
- Experience in a supervisory or assistant management role within hospitality
- Strong leadership and team support skills
- Passion for guest experience and service quality
- Ability to work in a fast‑paced, high‑volume environment
- Strong communication and organisational skills
Desirable:
- Experience in hotel, premium casual, or destination dining environments
- Experience in event‑led or large‑scale operations
- Knowledge of reservations systems and POS platforms
Job Benefits:
- Private Medical Insurance (Vitality) – including Virtual GP access and rewards
- Group Life Assurance – 4x salary paid to your nominated beneficiary
- Birthday Day Off – an extra day to celebrate
- Complimentary Meals on Shift – breakfast, lunch, fruit and hot drinks
- Access to discounted Tickets at Co‑op Live subject to availability
- Employee Assistance Programme & Wellbeing Platform – including counselling support
- Employee Discounts Platform (Blackhawk) – cashback and savings across major retailers
- Company Pension Scheme
- Generous Holiday Allowance – plus bank holidays
- Career Development Opportunities – with progression across the campus
Assistant Restaurant Manager in Manchester employer: Eastlands Venue Services Limited
At Medlock Square, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates Manchester's rich heritage while providing a dynamic environment for personal and professional growth. As an Assistant Restaurant Manager, you'll enjoy comprehensive benefits including private medical insurance, generous holiday allowances, and career development opportunities, all while being part of a team dedicated to delivering outstanding guest experiences in a fast-paced, exciting location. Join us in shaping memorable moments at one of Europe's most dynamic destinations, where your contributions will be valued and recognised.
Contact Details:
Eastlands Venue Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager in Manchester
✨Tip Number 1
Get to know the venue! Before your interview, visit Medlock Square and soak in the atmosphere. Familiarise yourself with the food and drink offerings, and observe how the staff interact with guests. This will not only impress your interviewers but also help you understand the vibe of the place.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've successfully led a team in a busy environment. Talk about challenges you've faced and how you motivated your team to deliver exceptional service, especially during peak times like matchdays.
✨Tip Number 3
Be ready to discuss guest experience! Prepare to talk about what exceptional service means to you and how you would ensure that every guest leaves with a smile. Highlight any innovative ideas you have for enhancing the dining experience at Medlock Square.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're genuinely interested in joining our team at Medlock Square. Plus, it makes it easier for us to keep track of your application and get back to you quickly!
We think you need these skills to ace Assistant Restaurant Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to delivering exceptional guest experiences and how you’ve contributed to a positive team culture.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Restaurant Manager role. Highlight relevant skills and experiences that align with the job description, especially your leadership abilities and experience in high-volume environments.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to process it more efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Eastlands Venue Services Limited
✨Know the Venue Inside Out
Before your interview, take some time to research Medlock Square and its offerings. Familiarise yourself with the types of dining experiences they provide and their target audience. This will show your genuine interest in the role and help you discuss how you can contribute to their vision.
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service quality. Be ready to explain how you can motivate and develop the team at Medlock Square.
✨Emphasise Guest Experience
Highlight your passion for delivering exceptional guest experiences. Think of specific instances where you went above and beyond for customers. Discuss how you would maintain high standards during busy periods, like matchdays, and ensure every guest leaves satisfied.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the restaurant's operations, team culture, and future plans. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you. Ask about their approach to training and development, as well as how they handle peak times.
