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- Tasks: Create unforgettable experiences for guests at a 4-star hotel.
- Company: A vibrant hospitality company in Wokingham with a focus on guest satisfaction.
- Benefits: Competitive pay, flexible shifts, and opportunities for career advancement.
- Other info: Fixed-term role until July 2026 with essential non-negotiable shifts.
- Why this job: Join a dynamic team and make a real difference in guests' stays.
- Qualifications: Warm personality, attention to detail, and experience with OPERA preferred.
The predicted salary is between 22000 - 26000 £ per year.
A hospitality company in Wokingham is seeking a full-time Hotel Receptionist responsible for providing a welcoming check-in/check-out experience. The ideal candidate will possess a warm personality and strong attention to detail, ensuring guests receive a memorable service.
Responsibilities include:
- Managing guest communications
- Handling payments
- Fostering positive guest relationships
A background in using OPERA is preferred. This is a fixed-term role until July 2026, with essential non-negotiable shifts.
Guest Experience Concierge - 4-Star Hotel Reception in Wokingham employer: Easthampstead Park - Active Hospitality
Contact Detail:
Easthampstead Park - Active Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Concierge - 4-Star Hotel Reception in Wokingham
✨Tip Number 1
Make sure to research the hotel and its values before your interview. We want to see that you understand what makes their guest experience special, so be ready to chat about how you can contribute to that warm atmosphere.
✨Tip Number 2
Practice your communication skills! As a Guest Experience Concierge, you'll need to engage with guests effectively. We suggest role-playing common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your attention to detail during the interview. Bring examples of how you've gone above and beyond in previous roles to create memorable experiences for guests. We love hearing about those little touches that make a big difference!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can bring their unique flair to our team.
We think you need these skills to ace Guest Experience Concierge - 4-Star Hotel Reception in Wokingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm personality shine through! We want to see how you connect with guests and create memorable experiences, so don’t be shy about sharing your passion for hospitality.
Be Detail-Oriented: Attention to detail is key in this role. Make sure your application is free from typos and clearly outlines your relevant experience. We appreciate candidates who take the time to present their skills meticulously!
Highlight Relevant Experience: If you've worked with OPERA or have any other relevant experience, make sure to mention it! We love seeing how your background aligns with what we’re looking for, so don’t hold back on showcasing your skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Easthampstead Park - Active Hospitality
✨Know the Company
Before your interview, do a bit of research on the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Personality
As a Guest Experience Concierge, your warm personality is key! During the interview, let your friendly nature shine through. Share personal anecdotes that highlight your ability to connect with guests and create memorable experiences.
✨Demonstrate Attention to Detail
Since attention to detail is crucial for this role, prepare examples from your past experiences where you’ve successfully managed guest communications or handled payments accurately. This will illustrate your capability to maintain high standards in service.
✨Familiarise Yourself with OPERA
If you have experience with OPERA, be ready to discuss it! If not, take some time to learn the basics before your interview. Mentioning your willingness to learn and adapt can also impress the interviewers, showing that you’re proactive.