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- Tasks: Create unforgettable experiences for guests at a 4-star hotel.
- Company: Join a vibrant hospitality company in Wokingham.
- Benefits: Enjoy a competitive salary and the chance to develop your skills.
- Other info: Fixed-term role until July 2026 with essential shifts.
- Why this job: Be the friendly face that makes every guest's stay special.
- Qualifications: Warm personality and attention to detail; OPERA experience is a plus.
The predicted salary is between 22000 - 26000 £ per year.
A hospitality company in Wokingham is seeking a full-time Hotel Receptionist responsible for providing a welcoming check-in/check-out experience. The ideal candidate will possess a warm personality and strong attention to detail, ensuring guests receive a memorable service.
Responsibilities include:
- Managing guest communications
- Handling payments
- Fostering positive guest relationships
A background in using OPERA is preferred. This is a fixed-term role until July 2026, with essential non-negotiable shifts.
Guest Experience Concierge - 4-Star Hotel Reception employer: Easthampstead Park - Active Hospitality
Contact Detail:
Easthampstead Park - Active Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Concierge - 4-Star Hotel Reception
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their guest experience.
✨Tip Number 2
Practice your communication skills! As a Guest Experience Concierge, you'll need to be warm and welcoming. Role-play common scenarios with friends or family to get comfortable with handling guest inquiries and concerns.
✨Tip Number 3
Don’t forget to highlight any relevant experience you have with OPERA or similar systems during your interview. If you’ve used it before, share specific examples of how you managed guest communications or payments effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Guest Experience Concierge - 4-Star Hotel Reception
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm personality shine through! We want to see how you connect with guests and create memorable experiences. Don’t be afraid to share a little about yourself and why you’re passionate about hospitality.
Be Detail-Oriented: Attention to detail is key in this role. Make sure your application is free from typos and clearly structured. Highlight any relevant experience that showcases your ability to manage guest communications and handle payments accurately.
Familiarise Yourself with OPERA: If you have experience with OPERA, make sure to mention it! If not, consider doing a bit of research or even a quick online course. Showing us that you’re proactive about learning can really set you apart from other candidates.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Easthampstead Park - Active Hospitality
✨Know the Company
Before your interview, do a bit of research on the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Personality
As a Guest Experience Concierge, your warm personality is key! During the interview, let your friendly nature shine through. Share personal anecdotes that highlight your ability to connect with guests and create memorable experiences.
✨Demonstrate Attention to Detail
Since attention to detail is crucial for this role, prepare examples from your past experiences where you’ve successfully managed guest communications or handled payments accurately. This will illustrate your capability to maintain high standards in service.
✨Familiarise Yourself with OPERA
If you have experience with OPERA, be ready to discuss it! If not, take some time to learn the basics before your interview. Mentioning your willingness to learn and adapt can also impress the interviewers, showing that you’re proactive.