At a Glance
- Tasks: Deliver friendly service, take orders, and support customers in a busy food venue.
- Company: Scran Kitchen & Bar, a modern food and drink venue in Inverness.
- Benefits: Earn up to £13.25 per hour, enjoy free food, and receive employee discounts.
- Other info: Opportunities for progression and a supportive working atmosphere.
- Why this job: Join a fun team, gain experience, and thrive in a lively environment.
- Qualifications: Friendly attitude, teamwork skills, and weekend availability are essential.
The predicted salary is between 13.25 - 13.25 £ per hour.
Scran Kitchen & Bar is looking for friendly, enthusiastic and hardworking Front of House Team Members to join our team at Eastgate Shopping Centre in Inverness. We're a busy, modern food and drink venue serving great food, drinks and coffee in a relaxed, welcoming environment. We're looking for people who enjoy working with customers, thrive in a busy environment and want to be part of a team that takes pride in delivering great service. Weekend availability is essential for this role.
The Role
- Providing friendly and welcoming service to our customers
- Taking food and drink orders accurately
- Serving food and drinks to a high standard
- Preparing and serving coffees and other beverages
- Supporting customers using our kiosks and app ordering systems
- Handling payments and using the EPOS system
- Helping maintain clean, organised and welcoming customer areas
- Working closely with both the front-of-house and kitchen teams
- Supporting the team during busy services
- Following company service standards and procedures
- Following food safety, hygiene and licensing procedures
What We're Looking For
- Has a friendly and positive attitude
- Enjoys working with people
- Can work well as part of a team
- Is confident working in a busy environment
- Has good communication skills
- Is reliable, punctual and hardworking
- Takes pride in delivering great customer service
- Is willing to learn and develop
- Has availability to work weekends – this is essential
Previous hospitality experience is preferred but not essential. We're more interested in your attitude, personality and willingness to learn.
What We Offer
- Up to £13.25 per hour, depending on experience
- Part-time and seasonal hours available, primarily over the Christmas period
- Potential to remain with the team beyond the seasonal period for the right candidates
- A friendly and supportive working environment
- Discounted or free food
- Employee discount
- Health and wellbeing programme
- Store discount
- Opportunities to learn and develop within the business
- Opportunities for progression
About Scran Kitchen & Bar: Scran Kitchen & Bar is based within Eastgate Shopping Centre in Inverness, serving a varied menu of freshly prepared food, alongside a range of drinks, speciality coffees and seasonal specials. We pride ourselves on offering a relaxed and welcoming experience, combining good food and drink with friendly, efficient service. If you're friendly, energetic and ready to get stuck in, we'd love to hear from you.
Front of House Team Member – Seasonal / Part-Time in Inverness employer: Eastgate Shopping
Eastgate Shopping offers a friendly and dynamic work environment with flexible hours and opportunities for training and progression. Employees take pride in delivering excellent customer service in a busy venue, making it an attractive place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member – Seasonal / Part-Time in Inverness
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Eastgate Shopping and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House Team Member – Seasonal / Part-Time in Inverness
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Eastgate Shopping that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Eastgate Shopping.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Eastgate Shopping get a sense of who you are beyond your experience!
How to prepare for a job interview at Eastgate Shopping
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Eastgate Shopping and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
