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- Tasks: Help individuals overcome barriers and find sustainable work through tailored support.
- Company: Fedcap UK, a mission-driven not-for-profit making a real difference.
- Benefits: 33 days annual leave, £500 benefits scheme, health support, and a pension plan.
- Other info: Join a diverse team committed to equity and inclusion.
- Why this job: Change lives every day while building your skills in a supportive environment.
- Qualifications: Experience in target-driven roles and strong interpersonal skills.
The predicted salary is between 28438 - 30253 £ per year.
Salary: £28,438, rising to £30,253, after 9-month probation
Location: Onsite in Reading (RG1 7QE)
Hours: Mon-Fri 9am-5pm
Contract: 12 Months Fixed-Term (FTC)
Change Lives Every Day with Fedcap UK
Are you passionate about helping people thrive through work? Join Fedcap, a mission and values-driven not-for-profit supporting people back into the workplace and on the path to a rewarding career. As part of the DWP Restart Scheme, you’ll deliver tailored, one-to-one support to help long-term unemployed individuals overcome barriers and find sustainable work.
We’re looking for a people-focused, target-driven individual with emotional intelligence and the ability to adapt to, and influence, a wide range of customers. In this role, you'll wear many hats—supporting, encouraging, signposting, advising, coaching, and inspiring individuals—while building trust and challenging mindsets.
What You’ll Do:
- Work towards clear targets and KPIs (including quality & compliance SLAs) – with plenty of support along the way
- Manage a caseload of customers, with face-to-face appointments throughout the day, creating SMART action plans and providing job-searching support
- Help build confidence, develop skills and change mindsets
- Collaborate with external services to tackle complex challenges and help overcome barriers
What You’ll Bring:
- A background in target-driven roles and/or experience delivering services to meet contractual and quality standards
- Ability to build rapport, understand, and empower individuals from diverse backgrounds, including those who are vulnerable with complex needs.
- Experience of working in customer-facing roles in a fast-paced environment
- Strong organisational and time-management skills, with the ability to meet deadlines and maintain accurate customer records.
- Resilience and a growth mindset, and a real passion for making a difference.
Here’s what makes Fedcap a rewarding career…
- 33 days’ annual leave (including bank holidays) with the option to buy or sell additional days
- £500 annual benefits scheme to spend at over 900 retailers
- Cycle to Work scheme open all year round
- Pension scheme with up to 5% employer match
- Free life assurance worth 4x your salary
- Health & wellbeing support, including access to our 24/7 Employee Assistance Programme for you and your family
- Digital gym, mindfulness resources, virtual GP and more
Join us and be part of something bigger. At Fedcap, work changes lives.
Equity, Diversity & Inclusion
Fedcap UK is committed to equal opportunities throughout recruitment and selection, in line with our Equity, Diversity & Inclusion policy and the Equality Act 2010. As a Disability Confident Leader, we actively welcome applications from disabled people and will support reasonable adjustments where needed. We are also proud to support the Armed Forces Covenant, encouraging applications from veterans, reservists, and military families.
Employment Adviser - 12 Months FTC in Reading employer: Easterseals
Contact Detail:
Easterseals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Adviser - 12 Months FTC in Reading
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect on LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. This will help you feel more confident and ready to tackle those tricky questions when they come up.
✨Tip Number 3
Tailor your approach for each role. Research the company and its values, and be ready to show how you can make a difference. We want to see your passion for helping others shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Employment Adviser - 12 Months FTC in Reading
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in target-driven roles and customer-facing positions. We want to see how your skills align with the job description, so don’t hold back!
Show Your Passion: Let your enthusiasm for helping others shine through in your application. We’re all about making a difference, so share any relevant experiences that showcase your commitment to supporting individuals on their journey to employment.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we appreciate clarity just as much as you do!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Easterseals
✨Know Your Stuff
Before the interview, make sure you understand Fedcap UK's mission and values. Familiarise yourself with the DWP Restart Scheme and how it helps long-term unemployed individuals. This will show your passion for the role and help you connect your experience to their goals.
✨Showcase Your People Skills
As an Employment Adviser, you'll be working closely with diverse individuals. Prepare examples of how you've built rapport and empowered others in previous roles. Highlight your emotional intelligence and adaptability, as these are key traits they’re looking for.
✨Be Target-Driven
Since the role involves working towards clear targets and KPIs, come prepared to discuss how you've met or exceeded targets in past positions. Use specific metrics or achievements to illustrate your success and demonstrate your commitment to delivering results.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges faced by the customers, or how success is measured in this role. This shows your genuine interest and helps you assess if the company culture aligns with your values.