At a Glance
- Tasks: Lead projects, support team members, and ensure efficient operations in a community-focused role.
- Company: Join ELITE Supported Employment, a leader in creating job opportunities for individuals with barriers.
- Benefits: Enjoy a competitive salary, generous leave, pension scheme, and discounts on shopping and activities.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference by empowering others and enhancing community employment outcomes.
- Qualifications: Experience in team leadership and programme management, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Magden Park (CF72 8XT), with regular community outreach.
Salary: TBC
Hours: 35.5 per week
Driving license and own car: essential criteria for applicants due to the outreach nature of this role.
This role is part of Fedcap UK’s Economic Development & Workforce Development practice area and you will be working for ELITE Supported Employment.
Role Overview
- Programme Management: Effectively support the delivery of operational team, assisting all services in line with organisational targets and customer needs.
- Performance Monitoring and Reporting: Provide ongoing coaching and feedback to support development of team members. Support underperformance in line with Fedcap’s policies and procedures.
- Quality Assurance: Support with the delivery of high-quality services, utilising all resources available whilst adhering to the quality management framework.
- Team Leadership: Coach and develop the team to assist with customer service standards.
- Continuous Improvement: Work closely with team/office to identify areas for improvement in programme delivery and customer outcomes, helping to roll out and embed changes to improve efficiency and impact.
- Compliance: Ensure compliance with all relevant regulations, contractual requirements, and health and safety standards, maintaining the organisation’s commitment to accountability and ethical service delivery. Support with the embedding and monitoring of customer service standards within your team.
- Ad hoc: Any other ad hoc duties in line with delivery program requirements.
About You
- Full driving license and access to a vehicle. (E)
- Proven experience in managing programmes or services, ideally within the not-for-profit, public, or employability sector. Experience in leading teams and managing multiple stakeholders is essential. (E)
- Strong leadership and people management skills, with the ability to motivate and develop teams. (E)
- Excellent organisational and project management skills, capable of managing complex programmes to successful outcomes. (E)
- Strong interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels. (E)
- Financial acumen, with experience in managing budgets and resources effectively. (D)
- Proficient in using performance metrics and reporting tools to drive programme success. (E)
- Knowledge and experience of the employability sector and local labour market. (D)
Benefits
- Company pension. (3% matched)
- 20 – 25 days annual leave based on length of service, plus 8 bank holidays and 4 discretionary days.
- Holiday buy and sell scheme.
- A range of shopping and activity discounts and cashback options.
About ELITE Supported Employment
With more than 30 years of experience, ELITE Supported Employment has helped more than 20,000 disabled people and individuals with barriers to work access and sustain meaningful employment in Wales. Through its award-winning social enterprises – ELITE Clothing Solutions and ELITE Paper Solutions – it creates pathways into work by providing tailored supported employment, training and advocacy. A third social enterprise, ELITE Training Services, offers professional, specialised training within the employment sector, including an accredited Level Three Certificate for Supported Employment Practitioners. We’re part of The Fedcap Group which serves more than 332,000 people each year through a network of not-for-profit affiliates in the US, UK, Canada and Australia.
Team Leader in Llantrisant employer: Easterseals
Fedcap is an exceptional employer dedicated to making a meaningful impact in the community through its Connect to Work programme. With a strong focus on quality assurance and continuous improvement, employees benefit from a supportive work culture that prioritises teamwork, professional development, and inclusivity. Located in Surrey, staff enjoy generous benefits such as 33 days of annual leave, a comprehensive wellbeing package, and opportunities for personal growth, all while contributing to a mission-driven organisation that values social equity and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Llantrisant
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Easterseals.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Easterseals.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Easterseals.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Easterseals. Apply directly through us to stand out!
We think you need these skills to ace Team Leader in Llantrisant
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Easterseals. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Team Leader, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Easterseals
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Easterseals. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
