At a Glance
- Tasks: Help people find jobs and overcome barriers with tailored support.
- Company: Fedcap UK, a mission-driven not-for-profit making a real difference.
- Benefits: 33 days annual leave, £500 benefits scheme, health support, and pension match.
- Other info: Join a diverse team committed to equity and inclusion.
- Why this job: Change lives every day while building your skills in a rewarding environment.
- Qualifications: Experience in target-driven roles and strong interpersonal skills.
The predicted salary is between 28438 - 30253 £ per year.
Salary: £28,438, rising to £30,253 following successful completion of training and demonstration of competence in the role.
Location: Onsite in Guildford (GU1 4SY)
Hours: Mon-Fri 9am-5pm
Are you passionate about helping people thrive through work? Join Fedcap, a mission and values-driven not-for-profit supporting people back into the workplace and on the path to a rewarding career. As part of the DWP Restart Scheme, you’ll deliver tailored, one-to-one support to help long-term unemployed individuals overcome barriers and find sustainable work.
We’re looking for a people-focused, target-driven individual with emotional intelligence and the ability to adapt to, and influence, a wide range of customers. In this role, you'll wear many hats—supporting, encouraging, signposting, advising, coaching, and inspiring individuals—while building trust and challenging mindsets.
What You’ll Do:
- Work towards clear targets and KPIs (including quality & compliance SLAs) – with plenty of support along the way
- Manage a caseload of customers, with face-to-face appointments throughout the day, creating SMART action plans and providing job-searching support
- Help build confidence, develop skills and change mindsets
- Collaborate with external services to tackle complex challenges and help overcome barriers
What You’ll Bring:
- A background in target-driven roles and/or experience delivering services to meet contractual and quality standards
- Ability to build rapport, understand, and empower individuals from diverse backgrounds, including those who are vulnerable with complex needs.
- Experience of working in customer-facing roles in a fast-paced environment
- Strong organisational and time-management skills, with the ability to meet deadlines and maintain accurate customer records.
- Resilience and a growth mindset, and a real passion for making a difference.
Here’s what makes Fedcap a rewarding career…
- 33 days’ annual leave (including bank holidays) with the option to buy or sell additional days
- £500 annual benefits scheme to spend at over 900 retailers
- Cycle to Work scheme open all year round
- Pension scheme with up to 5% employer match
- Free life assurance worth 4x your salary
- Health & wellbeing support, including access to our 24/7 Employee Assistance Programme for you and your family
- Digital gym, mindfulness resources, virtual GP and more
Join us and be part of something bigger. At Fedcap, work changes lives.
Equity, Diversity & Inclusion
We’re committed to creating a workplace where everyone is treated fairly, feels they belong, and can do their best work. We welcome applications from people of all backgrounds, identities and communities, and we value the different perspectives and lived experiences they bring. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Fedcap Employment is a Disability Confident Leader employer. We will consider reasonable adjustments throughout the recruitment process and, where required, in the workplace. We will not exclude a candidate with a disability unless they are unable to carry out a duty that is intrinsic to the role, after reasonable adjustments have been considered.
We are positive about employing veterans, serving personnel, and spouses/partners and family members, as part of our commitment to the principles of the Armed Forces Covenant.
As a Ban the Box employer, we assess applicants on their skills and potential. We do not ask about criminal convictions at the initial application stage, and any relevant information is considered fairly and in line with the role.
Employment Adviser in Guildford employer: Easterseals
Fedcap is an exceptional employer dedicated to making a meaningful impact in the community through its Connect to Work programme. With a strong focus on quality assurance and continuous improvement, employees benefit from a supportive work culture that prioritises teamwork, professional development, and inclusivity. Located in Surrey, staff enjoy generous benefits such as 33 days of annual leave, a comprehensive wellbeing package, and opportunities for personal growth, all while contributing to a mission-driven organisation that values social equity and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Employment Adviser in Guildford
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Easterseals.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Easterseals!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Easterseals, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Easterseals or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Employment Adviser in Guildford
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Easterseals:Before hitting send, make sure to tailor your application specifically to Easterseals! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Easterseals
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
