At a Glance
- Tasks: Help individuals overcome barriers and find sustainable work through tailored support.
- Company: Fedcap UK, a mission-driven not-for-profit making a real difference.
- Benefits: 33 days' annual leave, £500 benefits scheme, health support, and pension matching.
- Other info: Join a diverse team committed to equity and inclusion.
- Why this job: Change lives every day while building your skills in a rewarding environment.
- Qualifications: Experience in target-driven roles and strong interpersonal skills.
The predicted salary is between 28438 - 30253 £ per year.
Salary: £28,438, rising to £30,253, after 9-month probation
Location: Onsite in Brighton (BN1 2RA)
Hours: Mon-Fri 9am-5pm
Change Lives Every Day with Fedcap UK
Are you passionate about helping people thrive through work? Join Fedcap, a mission and values-driven not-for-profit supporting people back into the workplace and on the path to a rewarding career. As part of the DWP Restart Scheme, you'll deliver tailored, one-to-one support to help long-term unemployed individuals overcome barriers and find sustainable work.
We're looking for a people-focused, target-driven individual with emotional intelligence and the ability to adapt to, and influence, a wide range of customers. In this role, you'll wear many hats—supporting, encouraging, signposting, advising, coaching, and inspiring individuals—while building trust and challenging mindsets.
What You'll Do:
- Work towards clear targets and KPIs (including quality & compliance SLAs) – with plenty of support along the way
- Manage a caseload of customers, with face-to-face appointments throughout the day, creating SMART action plans and providing job-searching support
- Help build confidence, develop skills and change mindsets
- Collaborate with external services to tackle complex challenges and help overcome barriers
What You'll Bring:
- A background in target-driven roles and/or experience delivering services to meet contractual and quality standards
- Ability to build rapport, understand, and empower individuals from diverse backgrounds, including those who are vulnerable with complex needs.
- Experience of working in customer-facing roles in a fast-paced environment
- Strong organisational and time-management skills, with the ability to meet deadlines and maintain accurate customer records.
- Resilience and a growth mindset, and a real passion for making a difference.
Here's what makes Fedcap a rewarding career…
- 33 days' annual leave (including bank holidays) with the option to buy or sell additional days
- £500 annual benefits scheme to spend at over 900 retailers
- Cycle to Work scheme open all year round
- Pension scheme with up to 5% employer match
- Free life assurance worth 4x your salary
- Health & wellbeing support, including access to our 24/7 Employee Assistance Programme for you and your family
- Digital gym, mindfulness resources, virtual GP and more
Join us and be part of something bigger. At Fedcap, work changes lives.
Equity, Diversity, and Inclusion
Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity.
Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.
Employment Adviser in Brighton employer: Easterseals
Fedcap UK is an exceptional employer dedicated to making a meaningful impact in the community by supporting individuals on their journey back to work. Located in Brighton, we offer a vibrant work culture that prioritises employee wellbeing and development, with generous benefits such as 33 days of annual leave, a comprehensive health support programme, and a commitment to equity and inclusion. Join us to be part of a mission-driven team where your contributions truly change lives every day.
StudySmarter Expert Advice🤫
We think this is how you could land Employment Adviser in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on showcasing your emotional intelligence and adaptability, as these are key traits for roles like Employment Adviser.
✨Tip Number 3
Tailor your approach! When you apply through our website, make sure to highlight your experience in target-driven roles and your ability to empower individuals from diverse backgrounds. Show us why you're the perfect fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your passion for making a difference.
We think you need these skills to ace Employment Adviser in Brighton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employment Adviser role. Highlight your experience in target-driven environments and your ability to support diverse individuals. We want to see how you can make a difference!
Showcase Your People Skills:In your application, emphasise your emotional intelligence and ability to build rapport with customers. Share examples of how you've empowered others or helped them overcome challenges. This is key for us at Fedcap!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for clarity in your communication skills, so make every word count!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our mission!
How to prepare for a job interview at Easterseals
✨Know Your Stuff
Before the interview, make sure you understand Fedcap UK's mission and values. Familiarise yourself with the DWP Restart Scheme and think about how your experience aligns with their goals. This will show that you're genuinely interested in the role and can articulate how you can contribute.
✨Showcase Your People Skills
As an Employment Adviser, you'll be working closely with individuals from diverse backgrounds. Prepare examples of how you've built rapport and empowered others in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your emotional intelligence.
✨Be Target-Driven
Since the role involves working towards clear targets and KPIs, come prepared to discuss how you've met or exceeded targets in past positions. Share specific metrics or achievements that demonstrate your ability to deliver results while maintaining quality and compliance.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the challenges faced by the team or how success is measured in the role. This not only shows your interest but also gives you a better understanding of what to expect if you join the team.
