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For Companies At a Glance
- Tasks: Engage customers, manage test drives, and maintain showroom presentation.
- Company: Join a family-run company with a passion for cars and customer service.
- Benefits: Enjoy up to 40 days off, birthday leave, and exclusive discounts.
- Why this job: Be part of a dynamic team, learn about the latest vehicles, and enhance customer experiences.
- Qualifications: No specific qualifications required; just a passion for cars and people.
- Other info: Earn bonuses for referrals and enjoy study days for personal development.
The predicted salary is between 20316 - 28776 £ per year.
Volkswagen Fort Kinnaird
Salary up to £25,396.80
Colleague Benefits
- Enjoy your birthday off on us every year!
- Colleague Discount: We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Generous Holiday Allowance: Your free time matters to us! We give all our employees up to 40 days annual leave each year.
- Your Family Matters: As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
- YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
- Vehicle Introduction Bonus: Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.
Role Overview
- Customer Information & Support: Provide customers with accurate product specifications and help Sales Executives stay informed and knowledgeable.
- Test Drive Management: Plan and manage the test drive process with Sales Executives, offering insights during appointments to enhance the customer experience.
- Showroom Maintenance & Presentation: Ensure the showroom is well-prepared, with a suitable selection of demo cars, and maintain a presentable environment.
- Customer Engagement & Sales Support: Proactively approach customers in the showroom to provide product information, guiding them to the Sales Executive when they express interest in purchasing.
- Product Knowledge & Training: Stay up-to-date with the latest product information and share relevant details with colleagues and customers.
Product Genius employer: Eastern Western Motor Group
Contact Detail:
Eastern Western Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Genius
✨Tip Number 1
Familiarise yourself with Volkswagen's latest models and features. Being knowledgeable about the products will not only impress during interviews but also help you engage effectively with customers.
✨Tip Number 2
Practice your customer engagement skills. Role-play scenarios where you approach customers in a showroom setting, as this will prepare you for the proactive nature of the Product Genius role.
✨Tip Number 3
Network with current employees or industry professionals. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Stay updated on automotive trends and customer preferences. This knowledge will help you provide relevant information to customers and demonstrate your passion for the industry.
We think you need these skills to ace Product Genius
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Product Genius. Highlight how your skills and experiences align with customer engagement, product knowledge, and showroom presentation.
Tailor Your CV: Customise your CV to reflect relevant experiences that demonstrate your ability to provide customer support and manage test drives. Use specific examples that showcase your product knowledge and customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you are interested in working at Volkswagen Fort Kinnaird and how you can contribute to enhancing the customer experience.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Eastern Western Motor Group
✨Know Your Products
As a Product Genius, you'll need to demonstrate a solid understanding of the vehicles and their specifications. Research Volkswagen's latest models and features thoroughly so you can confidently answer questions and engage with customers.
✨Show Enthusiasm for Customer Engagement
This role involves proactive customer interaction. During the interview, express your passion for helping customers and enhancing their experience. Share examples of how you've successfully engaged with customers in previous roles.
✨Demonstrate Team Collaboration
You'll be working closely with Sales Executives, so highlight your ability to collaborate effectively. Discuss any past experiences where teamwork led to successful outcomes, especially in a sales or customer service environment.
✨Prepare Questions for the Interviewers
Show your interest in the role and the company by preparing thoughtful questions. Ask about the training opportunities, team dynamics, or how success is measured in the Product Genius role. This demonstrates your enthusiasm and commitment to the position.
