Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage sales, budgets, and customer service while developing your team.
- Company: Join a family-run Mercedes Benz dealership with a strong community focus.
- Benefits: Enjoy up to 40 days off, birthday leave, and discounts on cars and services.
- Why this job: Be part of a supportive culture that values your growth and work-life balance.
- Qualifications: No specific qualifications required; just bring your passion for customer service!
- Other info: Earn bonuses for referrals and enjoy industry-leading training opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Mercedes Benz, Coldstream
Salary up to £30,000. OTE up to £42,000
Colleague Benefits
- Enjoy your birthday off on us every year!
- Colleague Discount: We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Generous Holiday Allowance: Your free time matters to us! We give all our employees up to 40 days annual leave each year.
- Your Family Matters: As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
- YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
- Vehicle Introduction Bonus: Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.
Role Overview
- Sales & Budget Planning: Develop and agree on annual sales, operating plans, and budgets, covering long-term, medium-term, and short-term objectives, ensuring alignment with organisational goals.
- Resource & Headcount Management: Create and maintain headcount and resource plans to efficiently achieve objectives, ensuring recruitment aligns with current policies and procedures.
- Customer Service & Complaint Resolution: Address customer complaints and parts enquiries quickly and courteously, ensuring efficient record-keeping for review and resolution.
- Financial & Operational Control: Monitor profitability, productivity, and efficiency using monthly accounts, and ensure timely operation of administrative systems including stock orders, invoicing, and stock control.
- Team Development & Training: Conduct annual appraisals, agree on training plans, and support the development of Parts colleagues, maintaining high standards in reception and part display.
Contact Detail:
Eastern Western Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Manager
✨Tip Number 1
Familiarise yourself with the Mercedes Benz brand and its parts management systems. Understanding the specific products and services offered will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss your experience in sales and budget planning. Be ready to share specific examples of how you've successfully managed resources and met financial targets in previous roles.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've effectively resolved complaints or enquiries in the past. This will highlight your ability to maintain high standards in customer interactions.
We think you need these skills to ace Parts Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in parts management, sales planning, and customer service. Use specific examples that demonstrate your skills in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Achievements: In both your CV and cover letter, include quantifiable achievements related to sales targets, team development, or customer satisfaction. This will help you stand out as a results-driven candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Eastern Western Motor Group
✨Know Your Numbers
As a Parts Manager, you'll need to demonstrate your understanding of sales and budget planning. Be prepared to discuss how you've previously developed sales plans or managed budgets, and bring examples of how you monitored profitability and productivity.
✨Customer Service Focus
Highlight your experience in customer service and complaint resolution. Prepare to share specific instances where you successfully addressed customer complaints or improved service efficiency, as this role places a strong emphasis on customer satisfaction.
✨Team Development Insights
Since team development is key in this role, think about how you've supported colleagues in their growth. Be ready to discuss your approach to conducting appraisals and creating training plans that align with organisational goals.
✨Operational Control Knowledge
Familiarise yourself with financial and operational control processes. Be prepared to talk about how you've ensured timely operations in administrative systems like stock orders and invoicing, as well as how you maintain efficient stock control.
