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For Companies At a Glance
- Tasks: Manage sales, budgets, and customer service while developing your team.
- Company: Join a family-run Mercedes Benz dealership with a strong community focus.
- Benefits: Enjoy up to 40 days off, birthday leave, and discounts on cars and services.
- Why this job: Be part of a supportive culture that values your growth and work-life balance.
- Qualifications: No specific qualifications required; just bring your passion for customer service!
- Other info: Earn bonuses for referrals and enjoy industry-leading training opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Mercedes Benz, Coldstream
Salary up to £30,000. OTE up to £42,000
Colleague Benefits
- Enjoy your birthday off on us every year!
- Colleague Discount: We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Generous Holiday Allowance: Your free time matters to us! We give all our employees up to 40 days annual leave each year.
- Your Family Matters: As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
- YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
- Vehicle Introduction Bonus: Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.
Role Overview
- Sales & Budget Planning: Develop and agree on annual sales, operating plans, and budgets, covering long-term, medium-term, and short-term objectives, ensuring alignment with organisational goals.
- Resource & Headcount Management: Create and maintain headcount and resource plans to efficiently achieve objectives, ensuring recruitment aligns with current policies and procedures.
- Customer Service & Complaint Resolution: Address customer complaints and parts enquiries quickly and courteously, ensuring efficient record-keeping for review and resolution.
- Financial & Operational Control: Monitor profitability, productivity, and efficiency using monthly accounts, and ensure timely operation of administrative systems including stock orders, invoicing, and stock control.
- Team Development & Training: Conduct annual appraisals, agree on training plans, and support the development of Parts colleagues, maintaining high standards in reception and part display.
Parts Manager employer: Eastern Western Motor Group
Contact Detail:
Eastern Western Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Manager
✨Tip Number 1
Familiarise yourself with the Mercedes Benz brand and its products. Understanding the specifics of their parts and services will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your discussions with us.
✨Tip Number 3
Prepare to discuss your experience in sales and budget planning. Be ready to share specific examples of how you've successfully managed resources and improved customer service in previous roles.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've developed team members in the past. Highlighting your ability to conduct appraisals and create training plans will demonstrate your fit for the Parts Manager position.
We think you need these skills to ace Parts Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in parts management, sales planning, and customer service. Use specific examples that demonstrate your skills in these areas to align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention how your previous experiences have prepared you for the responsibilities outlined in the job description.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements related to sales targets, customer satisfaction, or team development. This will help you stand out as a candidate who can deliver results.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Parts Manager role.
How to prepare for a job interview at Eastern Western Motor Group
✨Know Your Numbers
As a Parts Manager, you'll need to demonstrate your understanding of sales and budget planning. Be prepared to discuss how you've previously developed sales plans or managed budgets, and bring examples of how you monitored profitability and productivity.
✨Customer Service Focus
Highlight your experience in customer service and complaint resolution. Prepare specific examples of how you've handled customer complaints effectively, ensuring you convey your ability to maintain high standards in service.
✨Team Development Insights
Discuss your approach to team development and training. Be ready to share how you've conducted appraisals and created training plans for your team, showcasing your commitment to maintaining high standards and supporting colleague growth.
✨Resource Management Experience
Talk about your experience with resource and headcount management. Provide examples of how you've created and maintained resource plans to achieve objectives, ensuring you align recruitment with company policies and procedures.
