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- Tasks: Greet visitors, manage communications, maintain showroom, track sales inquiries, and support events.
- Company: Join a family-run company with a strong reputation in the automotive industry.
- Benefits: Enjoy generous holiday allowance, birthday off, discounts, and industry-leading training opportunities.
- Why this job: Be part of a vibrant team, enhance customer experiences, and develop valuable skills.
- Qualifications: No specific qualifications required; just bring your enthusiasm and great communication skills!
- Other info: Part-time role with flexible hours, perfect for students balancing studies and work.
The predicted salary is between 17270 - 21587 £ per year.
Part Time position at Lexus Glasgow, Monday to Thursday - 8.5 hours per day. Salary up to £21,587.28.
Colleague Benefits:
- Enjoy your birthday off on us every year!
- Colleague Discount: Excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Generous Holiday Allowance: Up to 40 days annual leave each year.
- Your Family Matters: Pension plan, death in service scheme, and access to our staff saving club.
- Free corporate passes for local attractions such as Five Sister Zoo and Almond Valley.
- YourDiscounts retail discount partner: Save on everything from holidays to weekly shopping.
- Vehicle Introduction Bonus: Earn £100 by referring a friend or family member to purchase a car.
- Up to 5 study days off per annum, plus time off for exams.
Role Overview:
- Visitor and Customer Assistance: Greet visitors warmly, monitor showroom customers, and promptly attend to their needs.
- Efficient Communication: Manage the switchboard professionally, relay messages promptly, and ensure timely responses to emails and complaints.
- Showroom and Facility Maintenance: Keep the showroom and promotional materials well-organised, clean, and fully stocked.
- Tracking and Reporting: Record showroom footfall, sales inquiry sources, and maintain an appointment diary; provide weekly updates to the Sales Department.
- Support for Events: Assist with promotional activities to enhance customer engagement.
Centre Host employer: Eastern Western Motor Group
Contact Detail:
Eastern Western Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Host
✨Tip Number 1
Familiarise yourself with Lexus Glasgow and its offerings. Understanding the brand and its values will help you connect better with customers and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Practice your communication skills, especially in managing a switchboard and handling customer inquiries. Being able to convey information clearly and efficiently is crucial for the Centre Host role.
✨Tip Number 3
Show your organisational skills by preparing examples of how you've maintained spaces or managed events in the past. This will highlight your ability to keep the showroom tidy and assist with promotional activities.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Centre Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Centre Host. Highlight your relevant experience in customer service, communication, and organisation.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Centre Host position. Emphasise your ability to greet visitors, manage communications, and maintain a clean and organised environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have successfully assisted customers or managed events in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Eastern Western Motor Group
✨Show Enthusiasm for Customer Service
As a Centre Host, your role revolves around customer interaction. Make sure to express your passion for providing excellent service during the interview. Share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Communication Skills
Since you'll be managing the switchboard and responding to inquiries, it's crucial to showcase your communication abilities. Practice clear and concise responses to common interview questions, and be prepared to discuss how you handle difficult conversations.
✨Highlight Organisational Skills
The role requires maintaining a clean and organised showroom. Be ready to talk about your organisational strategies and how you prioritise tasks. You might even want to mention any tools or methods you use to stay on top of your responsibilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you've had to manage multiple tasks or resolve customer complaints effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
