Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Claims Department, ensuring top-notch client experiences and effective claims strategies.
- Company: Join a 100% employee-owned agency known for its commitment to excellence and community trust.
- Benefits: Enjoy flexible work options, a retirement stock plan, health insurance, and education incentives.
- Why this job: Be part of a supportive culture that values improvement and empowers you to inspire others.
- Qualifications: Must have over seven years of insurance experience and a valid New York Property & Casualty license.
- Other info: Opportunities for growth and travel to various agency offices are available.
The predicted salary is between 36000 - 60000 £ per year.
Eastern Shore Insurance Agency is a 100% employee owned, client-focused agency that is recognized as a trusted insurance advisor in our communities. We value long lasting relationships with our clients, built on a commitment to excellence, continual improvement and a high standard of customer service.
POSITION DESCRIPTION:
We are seeking a Claims Manager to oversee the Claims Department operations including but not limited to ensuring exceptional client experience, loss analysis and performance. The candidate for this role will have excellent social skills, organizational skills and a desire to increase agency effectiveness.
The Claims Manager should have an understanding of the client experience along with knowledge of the claims process. This candidate will help lead the team and should be able to track and implement claim strategies.
This individual must be able to work independently and have the drive to inspire others. This position is fundamental for maintaining quality client relationships.
EXPERIENCE:
Significant insurance experience and leadership qualities.
IDEAL ATTRIBUTES & REQUIREMENTS:
- A self-starter with over seven (7) years of successful insurance experience.
- Understand company vision and what it means to be an employee-owner.
- Provide empathy and guidance to clients.
- A strong desire to enhance the client claims experience with continual improvement and a commitment to excellence.
- Demonstrate integrity and has a positive and professional image.
- Ability to motivate peers.
- Ability to use data to increase efficiencies in the claims process.
- Ability to lead the Claims Department and provide support to agency personnel.
- Ability to travel to agency offices as needed.
- Valid New York Property & Casualty license.
AVAILABLE EMPLOYEE BENEFITS:
- Employer-funded retirement stock plan (Employee Stock Ownership Plan).
- 401K.
- Term Life Insurance, employer-funded.
- Health Insurance.
- Vision Insurance.
- Disability Insurance.
- Flexible Spending Account (FSA).
- Health Savings Account (HSA).
- Education Incentive Program.
- Growth potential.
COMPANY DESCRIPTION:
Headquartered in Fulton, Eastern Shore Insurance Agency is a Trusted Choice agency and a 100% employee owned ESOP (Employee Stock Ownership Plan) company. Eastern Shore works with more than 30 insurance companies and offers a full range of business and personal insurance, including property, liability, automobile, recreational vehicle, farm, worker’s compensation, and bonds. Eastern Shore also meets the risk management and insurance needs of many New York municipalities, schools and emergency services.
Eastern Shore Insurance Agency, easternshoreia.com, is an independent agency with offices in Camden, Fulton, Liverpool, Pulaski, Walworth and Waterloo.
#J-18808-Ljbffr
Claims Manager employer: Eastern Shore Associates, Inc.
Contact Detail:
Eastern Shore Associates, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Manager
✨Tip Number 1
Familiarise yourself with the specific claims processes and strategies used by Eastern Shore Insurance Agency. Understanding their approach will help you demonstrate your knowledge during interviews and show that you're genuinely interested in enhancing the client experience.
✨Tip Number 2
Network with current or former employees of Eastern Shore Insurance Agency to gain insights into the company culture and expectations for the Claims Manager role. This can provide you with valuable information that you can use to tailor your discussions during the interview.
✨Tip Number 3
Prepare examples from your past experience that highlight your leadership skills and ability to improve client experiences. Be ready to discuss how you've successfully motivated teams and implemented effective claims strategies in previous roles.
✨Tip Number 4
Showcase your understanding of the employee ownership model and how it aligns with your values. Emphasising your commitment to the agency's vision and your desire to contribute positively to the team can set you apart as a candidate who truly fits the company ethos.
We think you need these skills to ace Claims Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Claims Manager. Familiarise yourself with the claims process and how it impacts client experience, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your significant insurance experience and any leadership roles you've held. Be specific about your achievements in improving client experiences and managing teams.
Showcase Soft Skills: Given the importance of social skills in this role, include examples that demonstrate your ability to empathise with clients and motivate peers. Use anecdotes to illustrate how you've successfully led teams or improved processes.
Tailor Your Application: Make sure your application reflects the values of Eastern Shore Insurance Agency, such as commitment to excellence and continual improvement. Customise your cover letter to show how your personal vision aligns with their company culture.
How to prepare for a job interview at Eastern Shore Associates, Inc.
✨Understand the Claims Process
Make sure you have a solid grasp of the claims process and how it impacts client experience. Be prepared to discuss specific strategies you've implemented in previous roles to enhance efficiency and client satisfaction.
✨Showcase Leadership Skills
As a Claims Manager, you'll need to inspire and lead your team. Think of examples from your past where you've successfully motivated peers or improved team performance, and be ready to share these during the interview.
✨Emphasise Client-Centric Approach
Highlight your commitment to exceptional customer service. Prepare to discuss how you've provided empathy and guidance to clients in challenging situations, as this aligns with the agency's values.
✨Demonstrate Data-Driven Decision Making
Be ready to talk about how you've used data to inform your decisions in the claims process. Discuss any tools or methods you've employed to track performance and implement improvements.
