At a Glance
- Tasks: Provide front-desk support, assist with technology, and help organise campus events.
- Company: Eastern Kentucky University’s Manchester Campus, fostering student success and engagement.
- Benefits: Earn $8 an hour, gain valuable experience, and work in a supportive environment.
- Other info: Flexible hours up to 20 per week, perfect for balancing studies and work.
- Why this job: Join a vibrant campus community and enhance your skills in administration and customer service.
- Qualifications: Must be enrolled at EKU, with strong communication and organisational skills.
The predicted salary is between 12 - 12 £ per hour.
Eastern Kentucky University’s Manchester Campus is seeking a dependable and enthusiastic student worker to provide essential front-desk and general office support, while also assisting with classroom technology and campus events. This student employee will serve as a welcoming presence for visitors, offering friendly and knowledgeable customer service, answering phone calls, and sharing information about campus resources.
The position includes facilitating E-Presence classes by supporting students and assisting with necessary technology setup. Additional duties include helping with student recruitment and retention efforts through campus events and community outreach, performing clerical tasks such as copying, organizing files, scanning documents, and helping to maintain a clean and professional workspace. The student worker may also conduct walk-throughs of common areas to ensure cleanliness and report issues, and complete research or data entry tasks to support daily operations. Other responsibilities may be assigned as needed by campus staff.
Applicants must be currently enrolled at Eastern Kentucky University, with preference given to those whose primary coursework is based at the Manchester campus. Candidates should be in good academic standing and demonstrate strong communication and interpersonal skills, excellent organizational abilities, and the ability to work independently while upholding confidentiality. Proficiency in common software tools such as Microsoft Office and Google Suite is expected, and familiarity with campus resources is preferred. The ideal candidate will be available to work up to 20 hours per week and be interested in gaining experience in administration, communications, customer service, and event support in a collaborative campus environment. Final scheduling decisions will be based on student availability and campus needs.
Minimum Qualifications: Must be enrolled at EKU.
Job Duties:
- Provide essential front-desk and general office support, while also assisting with classroom technology and campus events.
- Facilitate E-Presence classes by supporting students and assisting with necessary technology setup.
- Perform clerical tasks such as copying, organizing files, scanning documents, and maintaining a clean workspace.
- Conduct walk-throughs of common areas to ensure cleanliness and report issues.
- Complete research or data entry tasks to support daily operations.
- Other duties as assigned.
This position is not eligible for visa sponsorship. Offers of employment are contingent upon a satisfactory background check.
Student Worker in Manchester employer: Eastern Kentucky University
Eastern Kentucky University’s Manchester Campus is an excellent employer for student workers, offering a supportive and collaborative environment where you can gain valuable experience in administration, customer service, and event support. With flexible scheduling up to 20 hours per week, you'll have the opportunity to enhance your skills while contributing to campus life and helping fellow students succeed. The welcoming atmosphere and focus on student success make this a rewarding place to work while pursuing your studies.
Contact Details:
Eastern Kentucky University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Worker in Manchester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Eastern Kentucky University and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Eastern Kentucky University and let us see your personality shine through!
We think you need these skills to ace Student Worker in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Eastern Kentucky University.
Get Familiar with Our Brand:Before applying, take some time to learn about Eastern Kentucky University and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Eastern Kentucky University
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Eastern Kentucky University.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Eastern Kentucky University will surely appreciate.
