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- Tasks: Manage contracts, coordinate signatures, and provide top-notch customer service.
- Company: Join Eastern Bank, a supportive and inclusive workplace focused on employee growth.
- Benefits: Enjoy comprehensive benefits including medical, dental, vision, retirement, and tuition reimbursement.
- Why this job: Be part of a dynamic team that values individuality and offers opportunities for personal development.
- Qualifications: 3+ years of contract experience; Bachelor's preferred but relevant certifications are accepted.
- Other info: Flexible hours with a focus on work-life balance in a diverse environment.
The predicted salary is between 36000 - 60000 £ per year.
Contract Administrator is responsible for managing the Contract Repository for the organization. This includes supporting business lines by providing stellar customer service, coordinating contract signatures, uploads in the system, renewal reporting, escalation, and customer service. This position will also work with CPO, Legal, TPRM, Technology business owners, and various stakeholders on new contracts and renewals.
MAJOR RESPONSIBILITIES:
- Contract Execution Facilitation: Responsible for the coordination of signatures once stakeholders have provided approval on agreements. This may be through a variety of electronic signature systems. Once executed, the Contract Executor will be responsible for loading the agreement into the bank's contract repository capturing key information such as contract term, renewal notice requirements, and the type of agreement.
- Contract Repository Management: Manage the contract repository by monitoring expiration dates, upcoming contract renewals by vendor and business line, input of renewals, and capturing notice of contract terminations.
- Reporting: Develop, schedule, and perform ongoing reports for the business and management detailing active, expired, and terminated agreements for the organization. Reporting will be required by cost, division, and business line.
- Contract Database: Work with various stakeholders to help build out the new contract repository in Archer, including gathering business and contract field requirements, testing as needed, and managing the migration of contracts from the existing repository to Archer.
- Customer Service: Work with all business lines and levels within the organization and interact with vendors as it relates to contract execution.
PROBLEM SOLVING & DECISION MAKING: The Contract Administrator works at the direction of the CPO. Daily tasks and regular projects are performed with little guidance. The Contract Administrator is tasked with managing many projects with little guidance and is required to interpret and resolve issues using their best judgment on a daily basis.
REQUIREMENTS:
- Education and Experience: 3+ years Contract experience. Bachelor's degree preferred; High School education combined with certifications from CTPRP and/or related work experience is acceptable.
- Skills/Knowledge: Knowledge of contract terms and conditions, principles of Contract Management, skill in using personal computer, data management, spreadsheets, and word processing software. Ability to organise multiple priorities and communicate effectively with customers, contractors, co-workers, and vendors.
- Working Conditions: M-F 8:30am to 5pm. Hours as needed for business requirements.
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognised for their individuality, and encouraged to reach their fullest potential. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation, and tuition reimbursement. Eastern Bank is an equal opportunity employer.
Contract Administrator Analyst employer: Eastern Bank
Contact Detail:
Eastern Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Administrator Analyst
✨Tip Number 1
Familiarise yourself with contract management software, especially systems like Archer, as this role involves managing a contract repository. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills, as the role requires interaction with various stakeholders and vendors. Prepare examples of how you've successfully managed relationships or resolved issues in previous roles to showcase your ability to provide stellar service.
✨Tip Number 3
Brush up on your knowledge of contract terms and conditions. Understanding the nuances of contracts will not only help you in the role but also impress the hiring team during your discussions about the position.
✨Tip Number 4
Be ready to discuss your problem-solving skills. The job description mentions that you'll need to interpret and resolve issues with little guidance, so prepare to share specific examples of how you've tackled challenges in past positions.
We think you need these skills to ace Contract Administrator Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the responsibilities. Mention specific experiences that relate to contract execution and repository management.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully managed multiple projects or resolved issues independently. This will demonstrate your ability to handle the responsibilities of the Contract Administrator Analyst role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this position.
How to prepare for a job interview at Eastern Bank
✨Understand Contract Management Basics
Make sure you have a solid grasp of contract terms and conditions. Familiarise yourself with the principles of contract management, as this knowledge will be crucial during your interview.
✨Showcase Your Customer Service Skills
Since the role involves providing stellar customer service, prepare examples of how you've successfully interacted with clients or stakeholders in previous positions. Highlight your ability to communicate effectively and resolve issues.
✨Prepare for Problem-Solving Scenarios
Be ready to discuss how you approach problem-solving and decision-making. Think of specific instances where you had to manage multiple projects with little guidance and how you used your judgement to resolve issues.
✨Familiarise Yourself with Reporting Tools
As reporting is a key responsibility, brush up on your skills with data management and spreadsheets. Be prepared to discuss any experience you have with developing reports and managing databases.
