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- Tasks: Provide top-notch IT support and help train your team.
- Company: Join the vibrant IT team at East Coast College.
- Benefits: Enjoy 38 days holiday, a generous pension, and gym discounts.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in IT support and a passion for teamwork.
- Other info: Great career progression opportunities await you!
The predicted salary is between 24990 - 26520 £ per year.
Job Title: Senior IT Technician
Location: Lowestoft and Great Yarmouth
Hours: Full Time – 37 hpw
Contract: Permanent
Salary: Band G – £24990.00 to £26520.00 FTE
Overview
Are you confident in all round IT support? Do you enjoy working closely with others? Would you thrive in a role where you can help to train and upskill others?
At East Coast College, our IT team are an integral part of the student and staff experience, and we\\\’re looking for a Senior IT Technician to join our team. The new role of Senior IT Technician will work closely with the System and Network Administrator, you will support the IT team in being able to deliver the level of service both students and staff have come to expect. Whether its completing work yourself, or using your knowledge and experience to coach other team members to evolve, you ability to follow process and confidently offer solutions will fit right in. This is a fantastic progression opportunity for someone who aspires to evolve.
Responsibilities
- The ability to work as a team and with initiative
- Confidence in resolving issues – including advanced diagnoses on hardware, peripherals, and software
- Be instrumental in developing the physical network
- Liaise with suppliers
We offer
- 38 days holiday FTE (inc. bank holidays)
- Generous pension scheme – Employer contribution of 22%
- Excellent CPD opportunities
- Discounted use of Gym, Salon, and Restaurant
If you’d like to find out more about this opportunity to be a part of East Coast College, then apply now, or contact Lucy Stebbings – l.stebbings@eastcoast.ac.uk for more information, or to receive the application in an accessible format.
We reserve the right to close this vacancy early if we receive sufficient applications
East Coast College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff to share this commitment. The successful applicant will be required to undertake an enhanced disclosure via the Disclosure and Barring Service.
We require all staff at East Coast College to hold a Level 2 or equivalent in English and Maths, and be able to evidence this.
We will hold and process any personal data, including sensitive (special category) personal data, relating to you in accordance with our legal obligations, in the manner set out in the Privacy Notice for Staff and in accordance with our Data Protection Policy, which is set out on the College’s website. You should familiarise yourself with our Data Protection Policy (and all other subsidiary policies to it) and comply with them at all times. Neither the Privacy Notice for Staff nor those policies form a part of your contract of employment.
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Senior IT Technician employer: Eastcoast
Contact Detail:
Eastcoast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Technician
✨Tip Number 1
Network like a pro! Reach out to current employees at East Coast College on LinkedIn or other platforms. A friendly chat can give you insider info and might just put your application on the top of the pile.
✨Tip Number 2
Prepare for the interview by brushing up on common IT scenarios. Think about how you’d handle specific tech issues or team dynamics. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your coaching skills! Be ready to discuss how you've helped others grow in their roles. This is key for the Senior IT Technician position, so let us know how you can uplift the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our awesome team at East Coast College.
We think you need these skills to ace Senior IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior IT Technician role. Highlight your relevant experience and skills that match the job description, especially your ability to work as part of a team and resolve IT issues.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our IT team at East Coast College.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully diagnosed and resolved IT issues. We love seeing how you’ve made an impact in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Eastcoast
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware, peripherals, and software. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show your confidence and expertise in IT support.
✨Showcase Your Team Spirit
Since this role involves working closely with others, be prepared to talk about your experience in team settings. Share examples of how you've collaborated with colleagues or trained others, highlighting your ability to foster a supportive environment.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to IT support. Think about how you would handle advanced diagnoses or network issues. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Research East Coast College
Familiarise yourself with East Coast College's mission and values. Understanding their commitment to safeguarding and promoting welfare will allow you to align your answers with their ethos, showing that you're not just a fit for the role but also for the organisation.
