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- Tasks: Engage with customers, manage the till, and create appealing shop displays.
- Company: Age UK supports older people, raising funds through charity shops.
- Benefits: Meet new friends, gain experience, and flexible volunteering hours.
- Why this job: Join a vibrant team, make a difference, and enhance your community.
- Qualifications: No special skills needed; training provided for all tasks.
- Other info: Ideal for those available afternoons and weekends; flexible shifts welcome.
Customer Service Volunteers – Lewes (East Sussex Age UK)
Our shops help raise lots of money for us. It’s always lovely chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do. As a volunteer you will get the chance to meet new people and make friends, plus be part of an amazing team of volunteers. There’s so much for you to get stuck into when volunteering in our shops. On the shop floor, as well as welcoming and serving our customers with a smile, you will be using the till (don\’t worry, we will show you how) and handling money. When people come in to donate items you will also be completing the Gift Aid forms that let their donations help us even more. It’s really important that our window and shop displays look appealing so people keep visiting our shops, so you\’ll be wielding a duster and vacuum as well as your imagination to make the shop look its best. It would be ideal if you could volunteer one shift a week, which is about four hours but we\’re also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need. But if you have any experience or particular interest tell us, it may come in useful. We are currently looking for volunteers to cover afternoons and weekends so please get in touch.
Doing something in the voluntary sector for Eastbourne, Lewes or Wealden?
3VA
49 Station Road
Polegate
East Sussex
BN26 6EA
#J-18808-Ljbffr
Customer Service Volunteers - Lewes (East Sussex Age UK) employer: Eastbourne Association Of Voluntary Services
Contact Detail:
Eastbourne Association Of Voluntary Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Volunteers - Lewes (East Sussex Age UK)
✨Tip Number 1
Get to know the local community and the specific needs of the customers in Lewes. This will help you engage more effectively with them and show your genuine interest in the role.
✨Tip Number 2
Familiarise yourself with Age UK's mission and values. Being able to discuss how your personal values align with theirs during conversations can make a strong impression.
✨Tip Number 3
Consider visiting the shop before applying. This will give you a feel for the environment and allow you to speak knowledgeably about your experience when you meet the team.
✨Tip Number 4
Be proactive in expressing your availability and flexibility. Since they are looking for volunteers for afternoons and weekends, highlighting your willingness to cover these shifts can set you apart.
We think you need these skills to ace Customer Service Volunteers - Lewes (East Sussex Age UK)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what is expected of a Customer Service Volunteer. Familiarise yourself with the tasks involved, such as customer interaction, handling donations, and maintaining shop displays.
Tailor Your CV: Highlight any relevant experience or skills that relate to customer service or volunteering. Even if you don't have direct experience, emphasise your willingness to learn and your enthusiasm for helping others.
Craft a Personal Statement: Write a brief personal statement explaining why you want to volunteer with Age UK. Mention your interest in supporting the community and any specific reasons for choosing this role, such as a passion for helping older people.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important in customer service roles.
How to prepare for a job interview at Eastbourne Association Of Voluntary Services
✨Show Your Enthusiasm
Make sure to express your excitement about volunteering with Age UK. Talk about why you want to help the community and how you feel about supporting a cause that makes a difference in people's lives.
✨Demonstrate Customer Service Skills
Since the role involves interacting with customers, be prepared to share any previous experience you have in customer service. Highlight your ability to communicate effectively and handle various situations with a positive attitude.
✨Be Ready to Discuss Flexibility
Mention your availability and willingness to volunteer during afternoons and weekends. This shows that you are committed and ready to fit into their schedule, which is crucial for a volunteer role.
✨Bring Ideas for Shop Displays
Since part of the role involves making the shop look appealing, come prepared with a few creative ideas for window displays or shop layouts. This will demonstrate your initiative and enthusiasm for contributing to the team.