At a Glance
- Tasks: Lead and shape the future of our coaching business across multiple sites.
- Company: Join East Yorkshire Buses, part of the Go-Ahead Group, making a difference in communities.
- Benefits: Competitive salary, development opportunities, and a supportive leadership team.
- Other info: Inclusive workplace welcoming candidates from all backgrounds.
- Why this job: Drive growth and operational excellence while leading a diverse coaching operation.
- Qualifications: Proven leadership experience in operations and strong commercial acumen required.
The predicted salary is between 60000 - 80000 £ per year.
Location: Multi-site (East Yorkshire & wider region)
Full-time, permanent
Lead, grow and shape the future of our coaching business at East Yorkshire Buses, part of the Go-Ahead Group. We’re proud to deliver high-quality, reliable transport services that connect communities and support local economies.
This is an exciting opportunity to take full ownership of a growing operation, driving commercial performance, operational excellence and a strong people-focused culture.
About the role
Reporting to the Managing Director, this role provides strategic and operational leadership across the coaching division, ensuring high standards of safety, service delivery, and performance. You will lead a team of General Managers, working across multiple sites to:
- Deliver sustainable growth
- Drive operational efficiency
- Create a consistent, high-quality customer experience
What you’ll be responsible for
- Leading and developing a multi-site coaching operation across six business units
- Driving commercial performance, including revenue growth, margin delivery, and cost control
- Ensuring safe, compliant, and efficient operations across all locations
- Building capability and accountability within site leadership teams
- Identifying and delivering growth opportunities, including contracts, private hire, and partnerships
- Overseeing fleet utilisation, resource planning and operational delivery
- Leading employee engagement, communication and culture across dispersed teams
- Acting as a senior representative with clients, stakeholders, and local authorities
What we’re looking for
This role will suit an experienced leader with a strong track record in operational leadership and commercial performance. You will bring:
- Proven experience leading regional or operations across more than one site
- Strong commercial and financial acumen
- Ability to balance strategic thinking with hands-on delivery
- Experience developing high-performing teams
- Confidence managing stakeholders and external partners
Experience:
- Experience in the coach sector
- Significant experience in an operational leadership role
- Experience managing budgets, performance and growth
- Strong people leadership experience across dispersed teams
- Knowledge of regulatory and compliance requirements (e.g. PSV operations)
- CPC qualification (or willingness to work towards)
Why join us?
- Be part of a business that makes a real difference to communities
- Lead a diverse and growing coaching operation
- Join a supportive and ambitious senior leadership team
- Opportunity to shape the future of the division and drive growth
- Access to development opportunities across the Go-Ahead Group
Our commitment to inclusion
At East Yorkshire Buses, we are committed to creating an inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and experiences.
Apply now
If you’re ready to take on a senior leadership role where you can make a real impact, we’d love to hear from you.
Area General Manager (Coaching Division) in Guildford employer: East Yorkshire Buses
At East Yorkshire Buses, part of the Go-Ahead Group, we pride ourselves on being an excellent employer that values community impact and employee development. Our supportive and ambitious leadership team fosters a culture of inclusivity and growth, offering opportunities to shape the future of our coaching division while ensuring a high-quality customer experience across multiple sites in the East Yorkshire region. Join us to lead a diverse operation where your strategic vision and people-focused approach can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Area General Manager (Coaching Division) in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the coaching and transport sectors. Attend industry events or local meet-ups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can drive operational excellence and foster a people-focused culture.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in operational leadership and commercial performance makes you the perfect fit for the Head of Coaching role. Highlight specific achievements that demonstrate your ability to deliver growth and efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at East Yorkshire Buses.
We think you need these skills to ace Area General Manager (Coaching Division) in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership experience and any relevant achievements in operational management to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading our Coaching Division and how your background makes you the perfect fit for this role.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven growth or improved operations in previous roles to demonstrate your impact.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at East Yorkshire Buses
✨Know Your Numbers
As a candidate for the Area General Manager role, you should be prepared to discuss financial metrics and commercial performance. Brush up on key figures related to revenue growth, margin delivery, and cost control in your previous roles. This will show that you understand the business side of operations.
✨Showcase Your Leadership Style
Be ready to share specific examples of how you've developed high-performing teams in the past. Discuss your approach to employee engagement and how you've fostered a positive culture across dispersed teams. This is crucial for a leadership position like this one.
✨Understand the Coaching Sector
Make sure you have a solid grasp of the coach sector and its regulatory requirements. Familiarise yourself with PSV operations and any relevant compliance issues. This knowledge will demonstrate your commitment and readiness to lead in this specific industry.
✨Prepare for Stakeholder Management Questions
Expect questions about how you've managed relationships with clients, stakeholders, and local authorities. Prepare examples that highlight your confidence and effectiveness in these interactions, as this role requires strong stakeholder management skills.
