At a Glance
- Tasks: Lead and enhance guest experiences while managing a high-performing hospitality team.
- Company: East West, a dynamic player in the hospitality industry in Greater London.
- Benefits: Competitive salary, service charge, performance bonuses, 25 days holiday, and employee discounts.
- Why this job: Join a fast-paced environment and make a real impact on guest satisfaction and team growth.
- Qualifications: Proven senior management experience in a bustling hospitality setting.
The predicted salary is between 30000 - 45000 € per year.
East west is seeking an experienced senior manager to provide leadership and oversight across their hospitality operations in Greater London.
Responsibilities include maintaining guest service standards and managing a high-performing team. The ideal candidate will have a proven background in a senior management role within a fast-paced environment.
Competitive salary of £30-35K, additional service charge up to £10K, and performance-related bonuses. Other benefits include 25 days of paid holiday and employee discounts.
Hospitality GM: Lead Guest Experience & Growth in London employer: East west
East West is an exceptional employer that prioritises a vibrant work culture and the growth of its employees. With competitive salaries, generous holiday allowances, and performance-related bonuses, we ensure our team members are rewarded for their hard work while enjoying a supportive environment in the heart of Greater London. Join us to lead guest experiences and be part of a dynamic team dedicated to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality GM: Lead Guest Experience & Growth in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a GM role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. When you know what they stand for, you can tailor your answers to show how you’ll fit right in and lead their team to success.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've maintained guest service standards and managed high-performing teams in the past. This will demonstrate that you’re the perfect fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Hospitality GM: Lead Guest Experience & Growth in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous roles in senior management, especially in fast-paced environments. We want to see how you've led teams and maintained high guest service standards.
Tailor Your Application:Don’t just send a generic CV! We love it when applicants customise their applications to fit the role. Mention specific experiences that relate to hospitality operations and team management.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and skills shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at East west
✨Know Your Guest Experience
Make sure you understand what exceptional guest experience means to the company. Research East West's current service standards and think about how you can enhance them. Be ready to share specific examples from your past roles where you've successfully improved guest satisfaction.
✨Showcase Your Leadership Skills
As a senior manager, your ability to lead a high-performing team is crucial. Prepare to discuss your leadership style and provide examples of how you've motivated teams in fast-paced environments. Think about challenges you've faced and how you turned them into opportunities for growth.
✨Understand the Competitive Landscape
Familiarise yourself with the hospitality industry in Greater London. Know who the competitors are and what sets East West apart. This knowledge will help you articulate how you can contribute to the company's growth and maintain its competitive edge.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with insightful questions. Ask about the company's vision for guest experience and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.