At a Glance
- Tasks: Lead a dynamic team and ensure top-notch guest experiences every day.
- Company: Join a thriving hospitality brand with a focus on growth and innovation.
- Benefits: Competitive salary, service charge, performance bonuses, and 25 days holiday.
- Other info: Engage in social media content creation and enjoy a vibrant work culture.
- Why this job: Shape the future of hospitality while developing your leadership skills.
- Qualifications: Experience in senior management and a passion for team development.
The predicted salary is between 30000 - 45000 € per year.
The Role
Responsibilities
- Provide leadership and day‐to‐day oversight across front and back of house.
- Recruit, train, and motivate a high‐performing, engaged team.
- Maintain exceptional standards of guest service and operational efficiency.
- Oversee inventory management, cost controls, and rotas.
- Ensure compliance with all food safety, health, and safety regulations.
- Collaborate with senior leadership to implement brand initiatives and support business growth.
- Participate in social media content creation and coordinate front‐of‐house team members for videos.
Qualifications
- Proven experience in a senior management role within a high‐volume hospitality environment.
- Strong leadership and interpersonal skills with a passion for team development.
- A commitment to service excellence and guest satisfaction.
- Commercial acumen with experience managing budgets and KPIs.
- Excellent organisational and problem‐solving abilities.
- English – Advanced proficiency.
Salary and Benefits
- Base Pay: £30-35K depending on experience.
- Service Charge: £10K (based on the last two year figures).
- Performance Related Bonus: up to £10K.
- Holiday: 25 days paid holiday.
- Employee discount.
General Manager in London employer: East west
As a General Manager in our vibrant hospitality environment, you will thrive in a culture that prioritises exceptional guest service and team development. We offer competitive salaries, generous holiday allowances, and performance-related bonuses, all while fostering a supportive atmosphere that encourages personal and professional growth. Join us in a location that not only values your contributions but also provides unique opportunities for creativity and collaboration in the heart of the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it's at a networking event or an interview, be yourself. Let your passion for team development and service excellence shine through – it’s what sets us apart!
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions for senior management roles in hospitality. Think about how your experience with budgets, KPIs, and team motivation can help you ace those queries.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your leadership experience in high-volume hospitality settings, and don’t forget to mention any relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for team development and service excellence. Share specific examples of how you've motivated teams and improved guest satisfaction in previous roles.
Show Off Your Commercial Acumen:Since managing budgets and KPIs is key for this role, be sure to include any relevant financial management experience. Talk about how you’ve successfully controlled costs or driven revenue in past positions.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at East west
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your commercial acumen. Brush up on your experience with budgets and KPIs. Be ready to discuss specific figures from your previous roles and how you managed costs or improved profitability.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples that highlight your ability to recruit, train, and motivate a team. Prepare anecdotes that showcase how you've developed high-performing teams in the past.
✨Guest Service is Key
Exceptional guest service is crucial in hospitality. Be prepared to share your philosophy on service excellence and provide examples of how you've ensured guest satisfaction in previous positions. This will show your commitment to maintaining high standards.
✨Get Social Media Savvy
Since the role involves social media content creation, think about how you've engaged with audiences online. Bring ideas for potential content or campaigns that could enhance the brand's presence, and be ready to discuss how you would coordinate with your team for this.
