At a Glance
- Tasks: Deliver high-quality multi-trade repairs and ensure customer satisfaction.
- Company: Join a dynamic team focused on professional service and teamwork.
- Benefits: Full-time, permanent role with competitive pay and opportunities for growth.
- Other info: Work in various locations with a supportive team and excellent career prospects.
- Why this job: Make a real difference in people's lives through skilled repairs and customer service.
- Qualifications: Experience in repairs, strong communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to: Reactive Repairs Supervisor
Start Date: Immediate
Working Hours: Mon – Fri, 8am – 5pm
Job Type: Full-time, Permanent
Job Location: Various locations
PURPOSE OF ROLE
To provide high quality, professional Multi-trade repairs to the reactive repairs business. To work closely with supervisors, planning team and all stakeholders to provide a high-quality professional various site-based repairs service. Ensure the highest level of customer focus and service is delivered to our customers continuously.
MAIN DUTIES
- To show the highest level of respect and courtesy at all times to all stakeholders.
- Present yourself in company clothing, PPE as supplied and with clean and clear I.D.
- Deliver a professional and high-quality repair on every occasion.
- Adhere to Health and Safety legislation and good practice without exception.
- Use PDA device to record all activities associated with each job.
- Ensure notes and photos are of high quality and match the work undertaken.
- To report Follow-on works to the planning team and arrange a follow-on appointment before leaving site.
- To consistently achieve a minimum First Time Fix rate of at least 85%.
- Always keep your van clean and presentable both inside and outside.
- Report any defects on the vehicle to fleet and report all accidents immediately.
- Submit weekly, monthly reports as requested.
- Attend all invited meetings without exception.
- Willingness to work additional hours on occasion and cover the call-out rota when requested.
- Undertake any other duties in line with the role.
Skills & Knowledge
- Outstanding communication skills with the ability to deal with all stakeholders.
- The ability to build and maintain good working relationships with all contacts both internally and externally.
- Maintain a professional representation of the team.
- Experience of working in a responsive repair environment.
- Experience of delivering reactive repairs in a customer focused environment.
- Have a good understanding of value for money in terms of the most cost-effective way to deliver repairs.
- The ability to strategically plan and organise workloads.
- A proactive / can do approach to work.
- The ability to work on own initiative and take full ownership of role and responsibility.
- The ability to work as part of a team and independently.
- The ability to follow process and work in a fast-paced setting whilst remaining calm and focused.
- Own a full tool kit to suit the tasks that you are likely to encounter.
- Be able to maintain a professional representation of the team.
Multi Trade Operative in London employer: East West Connect Ltd
As a Multi Trade Operative, you will join a dynamic team dedicated to delivering high-quality repairs across various locations. Our company fosters a supportive work culture that prioritises employee growth and development, offering training opportunities and a commitment to health and safety. With a focus on customer satisfaction and teamwork, we ensure that our employees are valued and equipped to succeed in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Trade Operative in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Multi Trade Operative in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch East West Connect Ltd's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at East West Connect Ltd. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at East West Connect Ltd
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at East West Connect Ltd.
