At a Glance
- Tasks: Manage IT systems, troubleshoot issues, and drive continuous improvement across the organisation.
- Company: Join a dynamic team at East West Connect, focused on innovation in construction technology.
- Benefits: Competitive salary, travel opportunities, and a chance to work with cutting-edge IT solutions.
- Other info: Opportunity for career growth in a fast-paced, project-driven environment.
- Why this job: Make a real impact by optimising IT systems that support construction projects.
- Qualifications: Experience in IT management, strong communication skills, and a proactive mindset.
The predicted salary is between 50000 - 60000 £ per year.
SCOPE
The IT Manager is responsible for the day‑to‑day operation, delivery, and optimisation of IT systems across East West Connect (EWC). The role supports the Head of IT by ensuring IT services, applications, infrastructure, and site‑based technologies operate reliably, securely, and effectively in line with agreed IT strategy, governance, and policies. This is a hands‑on operational role with a strong focus on construction and site‑based systems, system integration, and continuous improvement.
Knowledge
- Proven experience in a Senior Technical Specialist role or IT Manager role, ideally within construction, engineering, or field service environments
- Hands‑on experience with Job Logic or similar construction/field service management systems
- Experience in Product Management, including system improvement and user‑focused development
- Experience in Project Management, particularly delivery of systems across the entire lifecycle to Business‑as‑Usual support and ongoing maintenance.
- Solid background in Systems Administration and Microsoft tools (Windows Server, Active Directory, networking, SharePoint, Business Central, IAM)
- Experience managing cloud environments (e.g., Microsoft Azure)
- Understanding of construction project lifecycles, site operations, and field‑based workflows
- Strong knowledge of cybersecurity, data protection, and business continuity planning
- Excellent leadership, communication, and stakeholder management skills
- Willingness to travel to other sites
Desirable Criteria
- Experience with construction software (e.g., project management, estimating, or BIM tools)
- Knowledge of integrations between SharePoint and cloud systems
- Familiarity with mobile workforce solutions and remote connectivity in site environments
- Experience with Power BI or other reporting/analytics tools
- Understanding of ITIL or structured IT service management frameworks
- MCSE certification or other Microsoft certifications
Skills
- Practical, solutions‑focused approach with the ability to operate both strategically and hands‑on within business‑as‑usual operations and project environments.
- Strong communicator, able to work effectively with end users, technical teams, business teams and site personnel with a friendly, customer‑focused attitude.
- Adaptable and comfortable working in a dynamic, fast paced, project‑driven environment
- Proactive mindset with a focus on continuous improvement
Other
- The ability to travel to a range of sites.
- Appreciation that there might be out of hours working, agreed in advance.
Duties
- Ensure that the systems at East West Connect and East West Compass are running smoothly with the ability to triage and troubleshoot a variety of technical issues, working with the business teams, MSP and IT suppliers to get the issues resolved.
- Making sure IT initiatives delivered are aligned to Data, IT and Cybersecurity compliance applying SDLC principles for delivery best practice.
- Driving the delivery of projects and enhancement initiatives for the business systems
- Support EWC project teams, including those based at site, making sure they have the equipment, system access and permissions in place to support their projects
- Able to troubleshoot a variety of systems and devices to get users operational
- To identify and deliver continuous improvement initiatives across the organisation identifying opportunities to improve the efficiency of business operations.
- Providing timely status updates for tasks and initiatives and contributing to and keeping the service management tool and project data up to date.
- Supporting the development of dashboards and KPIs
- Support the technical development of new platforms via provision of environments and management of user permissions.
- Active support and enhancement of various business systems managing configuration, IAM and system management.
- To represent the company in a positive and professional way at all times.
- To uphold all the values of the company at all times.
IT Manager employer: East West Connect Ltd
East West Connect is an exceptional employer that prioritises a collaborative and innovative work culture, making it an ideal place for IT professionals looking to make a meaningful impact in the construction and engineering sectors. With a strong focus on employee growth, we offer continuous improvement opportunities, hands-on experience with cutting-edge technologies, and a supportive environment that values teamwork and communication. Located in a dynamic project-driven setting, our team enjoys the unique advantage of working closely with site operations, ensuring that every day brings new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that IT Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your hands-on experience with systems like Job Logic and your knowledge of cloud environments. We want them to see how you can bring value to their team.
✨Tip Number 3
Prepare for those interviews! Research common questions for IT Manager roles and practice your answers. Focus on your experience with project management and continuous improvement initiatives. We want you to feel confident and ready to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, don’t hesitate – get your application in and let’s get you that dream job!
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Manager role. Highlight your hands-on experience with construction and field service management systems, as well as your project management skills. We want to see how your background aligns with our needs!
Showcase Your Skills:Don’t forget to showcase your technical skills! Mention your experience with Microsoft tools, cloud environments, and cybersecurity. We love seeing candidates who can demonstrate a practical, solutions-focused approach.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your experience makes you the perfect fit for EWC. We appreciate a friendly, customer-focused attitude!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Let’s get started on this journey together!
How to prepare for a job interview at East West Connect Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around systems like Job Logic and Microsoft tools. Be ready to discuss your hands-on experience with these technologies and how you've used them in past roles.
✨Showcase Your Project Management Skills
Prepare examples of projects you've managed from start to finish. Highlight your ability to deliver systems and support business-as-usual operations, as well as any continuous improvement initiatives you've led.
✨Communicate Like a Pro
Since this role involves working with various teams, practice articulating your thoughts clearly. Think about how you can demonstrate your leadership and stakeholder management skills during the interview.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you'd troubleshoot issues or improve system efficiencies, particularly in a construction or field service context.
