At a Glance
- Tasks: Provide essential administrative support in a busy Critical Care Unit.
- Company: Join the East Sussex Healthcare NHS Trust, dedicated to high-quality patient care.
- Benefits: Enjoy staff development, NHS pension, onsite nurseries, and free psychological support.
- Why this job: Be part of a friendly team committed to kindness, inclusivity, and integrity.
- Qualifications: Good communication skills, IT proficiency, and a caring attitude are essential.
- Other info: Informal visits encouraged; submit your application today!
The predicted salary is between 24000 - 36000 £ per year.
Are you a well-organised and highly motivated person, with a \’can do\’ attitude and excellent interpersonal skills with the ability to provide high quality administrative support? Then this may be the job for you!
Conquest Critical Care Unit is a busy and dynamic place to work and requires a highly motivated and enthusiastic team to manage this, sometimes, challenging environment. We are an 11 bedded unit, comprising of 6 Level 3 (Intensive Care) beds and 5 Level 2 (High dependency) beds. The team is both friendly and supportive, with a strong commitment to providing a very high standard of care to all our patients and their relatives.
We are looking for a pleasant and caring Ward Clerk to join our efficient and professional team at Conquest Hospital. Ideally, you will have experience of dealing with general public and be able to manage difficult situations.
If you have an ability to work calmly under pressure and feel meet the following requirements;-
- A good communicator and enjoy meeting people
- Possess a polite and caring manner
- Have a good sense of humour
- Able to prioritise own workload
- Computer literate with excellent IT skills
Then this might be the role you have been looking for!
The post-holder will provide a comprehensive multi-faceted and wide range of administrative and clerical duties to the ward to support the Nursing and Medical staff in the smooth day-to-day running of the ward. They will be responsible for the safe-keeping and availability of all clinical records relating to patients and assist with the smooth running of the ward / department office. They will also provide general assistance in the management and adherence of Trust Key Performance Indicators (KPI\’s) relating to the ward area. They will be expected to answer telephone queries and greet visitors to the unit in both a professional and caring manner. The post-holder will be expected to work collaboratively with their counterparts in the Critical Care Unit at Eastbourne Hospital and liaise closely with the Audit Lead who oversees the Admin Team.
We will offer you excellent managerial support and commitment to your personal professional development. We expect all our staff to share the values that are important to the Trust – Kindness, Inclusivity and Integrity – and behave in a way that reflects these.
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
For further details / informal visits contact: Name: Caroline Ellis Job title: Matron Email address: caroline.ellis5@nhs.net Telephone number: 03001314500
Informal visits encouraged
If you have any queries regarding this post please contact the matron #J-18808-Ljbffr
Ward Clerk, Critical Care, Conquest employer: East Sussex Healthcare NHS Trust
Contact Detail:
East Sussex Healthcare NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk, Critical Care, Conquest
✨Tip Number 1
Familiarise yourself with the specific duties of a Ward Clerk in a Critical Care setting. Understanding the unique challenges and responsibilities will help you demonstrate your knowledge during any informal visits or conversations with current staff.
✨Tip Number 2
Showcase your interpersonal skills by engaging with the team at Conquest Hospital. If you can, arrange an informal visit to meet the staff and ask questions about their experiences. This will not only give you insights but also show your genuine interest in the role.
✨Tip Number 3
Prepare to discuss how you handle pressure and difficult situations. Think of specific examples from your past experiences that highlight your ability to remain calm and effective in challenging environments, as this is crucial for a role in Critical Care.
✨Tip Number 4
Research the values of East Sussex Healthcare NHS Trust, particularly Kindness, Inclusivity, and Integrity. Be ready to articulate how your personal values align with theirs, as cultural fit is often just as important as skills and experience.
We think you need these skills to ace Ward Clerk, Critical Care, Conquest
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Ward Clerk position. Highlight your relevant experience and skills that align with the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences mentioned in the job description. Emphasise your organisational skills, ability to work under pressure, and any previous administrative experience in healthcare settings.
Craft a Personal Statement: Write a personal statement that showcases your motivation for applying. Include examples of how you embody the Trust's values of Kindness, Inclusivity, and Integrity, and how your interpersonal skills will benefit the team.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at East Sussex Healthcare NHS Trust
✨Show Your Organisational Skills
As a Ward Clerk, you'll need to demonstrate your ability to stay organised. Prepare examples of how you've managed multiple tasks or prioritised workloads in previous roles. This will show that you can handle the busy environment of the Critical Care Unit.
✨Communicate Effectively
Excellent interpersonal skills are crucial for this role. Practice clear and concise communication during your interview. Be ready to discuss how you've successfully interacted with the public and handled difficult situations in the past.
✨Emphasise Your Caring Nature
The job requires a polite and caring manner. Share experiences where you've provided support or assistance to others, especially in stressful situations. This will highlight your suitability for a role that involves patient interaction.
✨Demonstrate IT Proficiency
Since the role requires excellent IT skills, be prepared to discuss your experience with various computer systems and software. If possible, mention specific tools you've used in previous jobs that relate to administrative tasks.