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- Tasks: Support clinicians in delivering top-notch patient care in a fast-paced environment.
- Company: Join a leading healthcare provider dedicated to improving health outcomes in East Sussex.
- Benefits: Enjoy flexible working, 27 days annual leave, and paid training opportunities.
- Why this job: Be part of a caring team making a real difference in patients' lives.
- Qualifications: Customer service experience and a positive, solution-focused attitude are essential.
- Other info: We value diversity and encourage applications from all community sectors.
The predicted salary is between 28800 - 43200 £ per year.
You will have a good level of IT literacy as you will be using multiple software packages. You will be empathetic, efficient, hardworking & resilient.
This role will keep you both challenged & busy as you work closely with colleagues to support the clinical teams.
Potential applicants should ensure they evidence the skills listed above in their application., + The healthcare provider of first choice for the people of East Sussex.
Our mission is to:
- Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.
Our strategic objectives are to:
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Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
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Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients’ experiences.
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Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.
Our aims are that all services delivered by the Trust are:
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Safe
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Effective
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Caring
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Responsive and
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Well led
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Organised?
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Positive?
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Empathetic?
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Reliable?
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Solution focussed?
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IT literate
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Motivated to support the NHS?
Do you have:
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Customer service experience?
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A good work ethic?
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A "can do" attitude?
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Initiative?
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A passion to improve patient experience?
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A sense of accountability?
As a Clinical Secretary in the Maxillofacial & Orthodontic Department you will play a vital role in supporting clinicians to achieve exemplary patient care. If you enjoy variety in a fast-paced environment wish to be part of a team striving to make a difference and have the ability to work under pressure at times and you can answer "yes" to the above then we want to hear from you. Due to the nature of the speciality this is a particularly fast paced role.
The successful candidate will need to deal with patients, clinicians & other staff members, ensuring high levels of customer service and attention to detail. You will have regular interaction with the secretarial management team & the departmental service manager. It is essential that you are able to demonstrate good interpersonal, verbal & written skills & have a "can do" attitude.
In return we offer our employees:
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Training & development including paid apprenticeships leading to valuable qualifications
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Career progression opportunities
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27 days paid annual leave plus bank holidays rising to 33 days with continued service
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Contributory pension scheme
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Flexible working patterns
The Trust is an equal opportunities employer & believes in treating everyone with dignity & respect. We encourage applications from all sectors of the community. We are committed to the health & wellbeing of our staff & we have a number of initiatives which promotes our supportive & inclusive approach to staff health & wellbeing, career development & benefits.
Clinical Administrator - Maxillofacial Unit employer: East Sussex Healthcare NHS Trust
Contact Detail:
East Sussex Healthcare NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Administrator - Maxillofacial Unit
✨Tip Number 1
Familiarize yourself with the specific software packages commonly used in clinical administration. Highlight any relevant experience you have with these tools during your interactions with our team.
✨Tip Number 2
Demonstrate your empathy and customer service skills by preparing examples of how you've positively impacted patient experiences in previous roles. This will show us that you align with our mission to improve patient care.
✨Tip Number 3
Be ready to discuss how you handle pressure and maintain efficiency in a fast-paced environment. We value resilience, so sharing specific instances where you've thrived under stress can set you apart.
✨Tip Number 4
Engage with our values by researching our strategic objectives and thinking about how your personal work ethic and 'can do' attitude can contribute to achieving them. This alignment will resonate well with us.
We think you need these skills to ace Clinical Administrator - Maxillofacial Unit
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to clearly evidence your IT literacy and customer service experience in your application. Use specific examples to demonstrate how you've used these skills in previous roles.
Show Empathy and Resilience: In your cover letter, share instances where you have shown empathy and resilience in challenging situations. This will help convey your suitability for a fast-paced clinical environment.
Demonstrate a 'Can Do' Attitude: Use your application to express your proactive approach and willingness to take initiative. Employers appreciate candidates who are motivated to support the NHS and improve patient experiences.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Emphasize your ability to work under pressure and your strong interpersonal skills, as these are crucial for the role.
How to prepare for a job interview at East Sussex Healthcare NHS Trust
✨Show Your IT Skills
Since the role requires a good level of IT literacy, be prepared to discuss your experience with various software packages. Highlight specific tools you've used and how they helped you in previous roles.
✨Demonstrate Empathy and Customer Service
As a Clinical Administrator, you'll interact with patients and clinicians regularly. Share examples from your past experiences where you provided excellent customer service or showed empathy in challenging situations.
✨Emphasize Your Resilience and Work Ethic
This position is fast-paced and can be demanding. Be ready to talk about times when you successfully managed pressure and maintained a strong work ethic, showcasing your 'can do' attitude.
✨Prepare for Teamwork Questions
Collaboration is key in this role. Think of examples that demonstrate your ability to work effectively within a team, especially in a clinical setting, and how you contributed to achieving common goals.