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- Tasks: Manage outpatient bookings in a dynamic cardiology department, ensuring smooth operations.
- Company: Join East Sussex Healthcare NHS Trust, known for outstanding care and a supportive work environment.
- Benefits: Enjoy a Monday to Friday schedule, with opportunities for professional development and a positive workplace culture.
- Why this job: Be part of a team that makes a real difference in patient care while developing your leadership skills.
- Qualifications: Good general education, management qualification, and proven NHS administration experience required.
- Other info: This role may require a DBS check and welcomes applications needing UK Skilled Worker sponsorship.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Job summary
An exciting opportunity has arisen for an Elective Outpatient Booking Manager within our Cardiology Department. The post will be based at Eastbourne District General Hospital but will also include some cross-site working. We welcome applications from enthusiastic, motivated, and conscientious individuals with excellent interpersonal skills.
Main duties of the job
You will need to understand organisational and departmental objectives and be experienced in working within a multi-disciplinary team. Knowledge of national performance targets and strong leadership qualities are essential. You should be a team player, capable of managing your workload, balancing tact and assertiveness, and working calmly in a busy environment. Cardiology knowledge and supervisory skills are desirable.
About us
We are proud to provide \’Outstanding\’ care and to be a great place to work. We serve over half a million people in East Sussex, offering integrated acute and community care through a large team across multiple sites, including hospitals, community clinics, and homes. Our services have been rated \’Good\’ overall by the Care Quality Commission, with some areas rated \’Outstanding\’. Our \’Building for our Future\’ programme aims to improve our facilities for future generations.
Job description
Job responsibilities
The working hours are Monday to Friday, 9am – 5pm. Please refer to the attached detailed job description. For questions, contact the appointing manager.
Person Specification
Qualifications
- Good general education, including Maths and English
- Management qualification (Diploma/NVQ 3/4) or equivalent experience
Experience
- Proven administration experience within the NHS or similar large organization
- Previous managerial experience, including staff management and development
- Experience working in a busy environment with competing demands
Skills/Knowledge/Abilities
- Understanding of national targets and booking initiatives
- Excellent communication skills for interacting with patients, staff, and external contacts
- Ability to handle difficult situations professionally
- Initiative and teamwork skills
- Discretion and confidentiality
- Proficiency in IT, including MS Word, Excel, and Outlook
Additional requirements
This position is subject to a Disclosure and Barring Service (DBS) check. Applications requiring UK Skilled Worker sponsorship are welcome. Applicants must present a criminal record certificate from each country of residence in the past 10 years if applicable.
Employer details
Employer name: East Sussex Healthcare NHS Trust
Address: EDGH, Kings Road, Eastbourne, BN21 2UD
Visit our website for more information.
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Cardiology Booking Manager employer: East Sussex Healthcare NHS Trust
Contact Detail:
East Sussex Healthcare NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cardiology Booking Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and objectives of the Cardiology Department at Eastbourne District General Hospital. Understanding their goals will help you demonstrate how your skills align with their needs during any discussions.
✨Tip Number 2
Network with current or former employees in similar roles within the NHS. They can provide valuable insights into the work culture and expectations, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss your experience with national performance targets and booking initiatives. Being able to articulate your understanding and past experiences in these areas will set you apart from other candidates.
✨Tip Number 4
Showcase your leadership qualities by preparing examples of how you've successfully managed teams or projects in high-pressure environments. This will highlight your ability to balance assertiveness with tact, a key requirement for this role.
We think you need these skills to ace Cardiology Booking Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Cardiology Booking Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in administration and management within the NHS or similar organisations. Be specific about your achievements and how they relate to the role.
Showcase Interpersonal Skills: Given the importance of communication in this role, provide examples of how you've effectively interacted with patients, staff, and external contacts in your previous positions. This can set you apart from other candidates.
Tailor Your Application: Customise your CV and cover letter to reflect the values and objectives of East Sussex Healthcare NHS Trust. Mention your understanding of national performance targets and how you can contribute to achieving them.
How to prepare for a job interview at East Sussex Healthcare NHS Trust
✨Know Your Cardiology Basics
Brush up on your cardiology knowledge before the interview. Understanding common procedures, terminology, and current trends in cardiology will show your enthusiasm for the role and help you engage in meaningful discussions.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team or managed projects in the past. Highlight your ability to balance assertiveness with tact, especially in high-pressure situations, as this is crucial for the Booking Manager role.
✨Familiarise Yourself with National Targets
Research the national performance targets relevant to the NHS and the cardiology department. Being able to discuss these targets and how they impact patient care will demonstrate your understanding of the healthcare landscape.
✨Showcase Your Interpersonal Skills
Think of specific instances where you've effectively communicated with patients or colleagues. Your ability to handle difficult situations professionally and maintain confidentiality will be key points to emphasise during the interview.
