Traveller Liaison Officer

Traveller Liaison Officer

Lewes Full-Time 40217 £ / year No home office possible
East Sussex County Council

At a Glance

  • Tasks: Act as a bridge between Gypsy, Roma, and Traveller communities and various organisations.
  • Company: Join East Sussex County Council to inspire change and support diverse communities.
  • Benefits: Enjoy a range of benefits, including flexible working options and professional development opportunities.
  • Why this job: Make a real impact by fostering trust and promoting inclusion in vibrant communities.
  • Qualifications: Strong communication skills and the ability to solve complex problems are essential.
  • Other info: Interviews will be held in-person on 28 July 2025; alternative dates may be available.

Are you passionate about working with the Gypsy and Traveller community? Can you help inspire meaningful change in the community and through partnership working? Working with the community is an enriching experience, embracing different cultures and rich traditions. You will work with the community and partners breaking down barriers, and fostering trust.

The Traveller Liaison Officer acts as a bridge between Gypsy, Roma, and Traveller communities and other organisations, including local councils, police, and landowners. The postholder provides advice, support, and acts as a point of contact for various needs, including health, welfare, housing, and education. The role facilitates communication between different parties involved in the support and well-being of the Gypsy, Roma, and Traveller communities who reside on our sites or are transiting through the County.

The role also has responsibility for the management of unauthorised encampments (UE’s) across East Sussex. This includes undertaking welfare checks for people at the UE, assessing the community impact, responding to public concerns raised, and liaise with the police and legal services on the appropriate course of action with regards to moving on the encampment.

We are looking for candidates who are able to solve complex problems, develop solutions and welcome change. We are looking for someone to work collaboratively as a member of a team and be able to develop professional relationships across teams and services to achieve shared aims. Strong communication skills are required with a range of people in a clear, concise and accurate manner, changing messages and/or style to suit different audiences having good interpersonal skills and emotional intelligence.

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Cover Letter. We will be using your Cover Letter to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.

Please download the Job Description and Person Specification for further details.

Interviews will take place in-person at East Sussex County Council Offices in Lewes on 05 August 2025. If you are unavailable on this date let us know and we may be able to schedule an alternative date to interview you.

As a Traveller Liaison Officer, you will have the ability to combine cultural insight with strong communication skills to build genuine trust, break down barriers, and create tailored solutions that respect Traveller traditions while promoting inclusion and equal access to services.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

For an informal discussion about this opportunity contact Jim Alexander, Team Manager jim.alexander@eastsussex.gov.uk to request a MS teams call or phone call.

For work that makes a difference.

Traveller Liaison Officer employer: East Sussex County Council

At East Sussex County Council, we pride ourselves on being an excellent employer dedicated to fostering a supportive and inclusive work environment. As a Traveller Liaison Officer, you will not only engage with the vibrant Gypsy and Traveller community but also benefit from a culture that values collaboration, professional growth, and meaningful contributions to society. Our comprehensive benefits package and commitment to employee development ensure that you can thrive both personally and professionally while making a real difference in the lives of others.
East Sussex County Council

Contact Detail:

East Sussex County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Traveller Liaison Officer

✨Tip Number 1

Familiarise yourself with the Gypsy and Traveller community's culture and traditions. Understanding their values and challenges will help you connect better during interviews and demonstrate your genuine passion for the role.

✨Tip Number 2

Network with professionals already working in community liaison roles or related fields. Attend local events or forums where you can meet people who share similar interests, as they may provide valuable insights or even referrals.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully resolved conflicts or built trust within diverse communities. Highlighting your problem-solving skills and emotional intelligence will set you apart from other candidates.

✨Tip Number 4

Reach out to Jim Alexander for an informal chat about the role. This not only shows your enthusiasm but also gives you a chance to ask questions that can help you tailor your approach during the interview.

We think you need these skills to ace Traveller Liaison Officer

Cultural Awareness
Strong Communication Skills
Interpersonal Skills
Emotional Intelligence
Problem-Solving Skills
Conflict Resolution
Community Engagement
Collaboration and Teamwork
Adaptability
Negotiation Skills
Understanding of Health and Welfare Issues
Knowledge of Housing Policies
Legal Awareness regarding Unauthorised Encampments
Trust-Building Techniques
Ability to Work with Diverse Populations

Some tips for your application 🫡

Understand the Role: Before applying, make sure you thoroughly understand the responsibilities of a Traveller Liaison Officer. Familiarise yourself with the Gypsy and Traveller community's needs and the challenges they face.

Tailor Your Cover Letter: Your cover letter is crucial for shortlisting. Address how your experiences align with the criteria in the person specification. Use specific examples from your work or life that demonstrate your problem-solving skills and ability to build relationships.

Highlight Communication Skills: Since strong communication skills are essential for this role, ensure you showcase your ability to communicate effectively with diverse audiences. Provide examples of how you've adapted your communication style in previous roles.

Review and Edit: Before submitting your application, review your CV and cover letter for clarity and accuracy. Check for any spelling or grammatical errors, and ensure that all information is relevant to the role.

How to prepare for a job interview at East Sussex County Council

✨Understand the Community

Before your interview, take some time to research the Gypsy and Traveller community. Familiarise yourself with their culture, traditions, and the challenges they face. This knowledge will not only show your passion for the role but also help you connect better during the interview.

✨Showcase Your Communication Skills

As a Traveller Liaison Officer, strong communication skills are essential. Prepare examples of how you've effectively communicated with diverse groups in the past. Be ready to demonstrate your ability to adapt your communication style to suit different audiences.

✨Highlight Problem-Solving Experience

The role requires solving complex problems and developing solutions. Think of specific instances where you've successfully navigated challenges, particularly in community settings. Share these experiences to illustrate your capability in this area.

✨Prepare Thoughtful Questions

Interviews are a two-way street. Prepare insightful questions about the role, the team, and the community you'll be working with. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

East Sussex County Council
  • Traveller Liaison Officer

    Lewes
    Full-Time
    40217 £ / year

    Application deadline: 2027-07-18

  • East Sussex County Council

    East Sussex County Council

    1889

    East Sussex County Council are a local authority who deliver vital community services to over half a million people. As an employer we offer a diverse and rewarding range of career opportunities. Your chosen pathway could involve work that directly influences the education, social, mental, financial, and physical wellbeing of our residents and shapes the environment within which they live, or you might make your mark within one of the essential functions that supports the delivery of these services.

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