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For Companies Can you work as part of a modern, innovative, and customer focused Facilities Management team? We’re looking for a friendly, professional Receptionist to deliver front of house services at one of our Eastbourne corporate hubs. This varied, customer facing role is perfect for someone where no two days are the same.
This role offers the opportunity to be the friendly, professional face of the County Council’s corporate offices. Based at our St Mary’s House, Eastbourne site, you will manage reception and switchboard duties, greet and sign in visitors, oversee site access and meeting room bookings, and support the smooth running of reception and sorting post. You will play a key part in ensuring safety, efficiency, and excellent customer service, while developing your skills through training and professional development opportunities. Travel to other buildings across the county to support other receptions may be required at times.
We are looking for candidates who:
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Previous experience of working in a busy reception.
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Strong organisational skills and the ability to manage conflicting priorities.
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Excellent interpersonal skills and a commitment to delivering high-quality customer service.
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Ability to work on own initiative, problem solve, and remain calm under pressure.
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Knowledge of Microsoft Office, particularly Word and Excel.
Please download the Job Description and Person Specification for more information.
To apply for this role, please click the apply now button above to upload your CV and a Supporting Statement. When writing your supporting statement be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education or personal interests.
For guidance on how to write an application see our how to apply page and our statement on the use of AI.
Interviews will take place via Microsoft Teams unless you request an in-person interview. Interviews will be taking place within 14 days of the closure of the advert, depending on the number of applicants. If you are unavailable on these dates let us know and we may be able to schedule an alternative date to interview you.
Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.
We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.
Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.
For an informal discussion about this opportunity contact Amanda Lee, Facilities Management Team, Property Services by email at amanda.lee@eastsussex.gov.uk to request a MS teams call or phone call.
For work that makes a difference, choose East Sussex!
Contact Detail:
East Sussex County Council Recruiting Team