- Experience working in a fast-paced IT support environment.
- Ability to plan and organise a varied workload for self and others, working to short deadlines.
- Ability to demonstrate resilience, an example of which could be responding to a difficult situation.
- Ability to use technology as part of the role: Microsoft 365 including Outlook, Excel, Word, PowerPoint, Microsoft Teams, laptops, corporate iPhones and surface hubs).
- Ability to use research to inform the content of reports where appropriate, and the ability to produce clear and accessible reports to be shared with managers.
Please download the job description and person specification for more information.
To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.
For guidance on how to write an application see our how to apply page and our statement on the use of AI.
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Hybrid working at County Hall Lewes and from home
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Support 1st Line agents resolving complex IT issues
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Work with multiple teams throughout IT&D
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Solve complex IT issues
For an informal discussion about this opportunity contact Nick Holder, Service Hub Manager at nick.holder@eastsussex.gov.uk to request a MS teams call or phone call.
Be part of something that makes a difference - for our communities, our colleagues and our future. Choose East Sussex!
Contact Details:
East Sussex County Council Recruitment Team
