Are you ready to make a real difference to people rebuilding their lives? If you’re passionate about supporting others and want a role with real impact, this could be for you.
We are looking for a compassionate, proactive and organised Migrant Support Officer to join our dedicated team in East Sussex. This is a rewarding opportunity to play a key role in supporting migrants, including refugees and asylum seekers, to settle, integrate and thrive within their new communities.
Working as part of a collaborative multi-agency network, you’ll help coordinate local support, ensure access to vital services, and empower individuals and families to achieve sustainable, independent living.
A key focus is to understand the needs of our migrant communities and coordinate partnership efforts to meet these needs, in conjunction with responsibilities of national Government, local authorities, VCSE partners and other strategic and delivery partners.
The Migrant Support Officer role will provide day-to-day support to those newly arrived in East Sussex who require assistance settling into life in the UK and their local area.
Key responsibilities include conducting welfare visits and supporting individuals and families settling into their homes and communities, helping people access services such as healthcare, benefits, ESOL, and employment support and providing guidance on community resources to promote integration and independence.
We are looking for candidates who:
- Has broad experience within a similar service or a related area, working to support the welfare needs of communities in need
- Is able to work effectively with partners and volunteers to delivery high quality services and a holistic response to need
- Has an understanding of the role of statutory and community services in supporting welfare and promoting wellbeing and how to access key services
- Has proven knowledge, experience and ability to deal with vulnerable customers with tact and empathy in difficult situations and / or challenging circumstances and to make decisions in complex and challenging situations
- Has written and verbal communication and interpersonal skills, able complex issues clearly
Please download the job description and person specification for more information.
To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.
For guidance on how to write an application see our how to apply page and our statement on the use of AI.
Interviews will take place in person on 20 or 23 July at County Hall, Lewes.
Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.
This is a rewarding opportunity to make a direct difference to people’s lives every day. You’ll work in a collaborative, supportive team while helping individuals and families rebuild their lives and become part of their local communities.
We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.
Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.
For an informal discussion about this opportunity contact Kate Davis, Service Development Manager, Migrant Support at kate.davis@eastsussex.gov.uk to request a MS teams call or phone call.
For work that makes a difference, chose East Sussex!
Contact Details:
East Sussex County Council Recruitment Team
