Senior Business Analyst in Eastbourne

Use your expertise in social care and early Help practice to improve the digital experience for children, families and practitioners.
We’re looking for a social care and early help practice‑focused Senior Business Analyst to keep our core case management and engagement platforms running smoothly and evolving with the service.

You’ll be the central point of contact for colleagues and partners on our key systems, including Liquidlogic (LCS/EHM) ensuring they’re maintained, enhanced and understood across the service. You’ll support troubleshooting, data quality, coordinate the practice implementation of new features and communicate changes clearly to users. You’ll also manage and develop our digital engagement platforms — the Digital Hive and Mind of My Own — including content updates, user approvals, newsletters, and efficient starter/leaver processes that keep access accurate and compliant.

A key part of the job is championing practice development and the voice of children and families: designing, analysing and reporting surveys, supporting practice development events, and shaping digital tools and resources that underpin high‑quality practice. You’ll work closely with Information Security and Information Governance on risk assessments and Data Protection Impact Assessments, and audit user activity to assure compliance with protocols and data protection standards.

You’ll collaborate widely with colleagues, partners and external agencies to drive digital innovation and service improvement. The role also includes day‑to‑day management of staff in the duplicates project and contributions to wider strategic objectives across the Connected Practice team. You will have a thorough understanding and experience of safeguarding practice in social care and early help practice.

The role is full-time fixed term for 12 months and open to secondment. Please note you will need your managers approval for secondment.

We are looking for candidates with the below:

– Demonstrable technical proficiency in designated service area
– Knowledge of policies & procedures and legislative requirements relevant to service area
– Knowledge of the business of the County Council and their use of ICT

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.

Please download the Job Description and Person Specification for more information.

For guidance on how to write an application see our how to apply page and our statement on the use of AI.

Interviews will take place on 05 February 2026 via MS Teams.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

Drive meaningful improvement across Children’s Services by translating frontline social work / early help practice, digital systems insight, and complex data into clear, meaningful solutions. As a Senior Business Analyst specialising in practice, you will shape how digital tools support practitioners, and ensure that teams have reliable, well‑designed systems and insights to deliver better outcomes for children and families.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

For an informal discussion about this opportunity contact either Emma Johnson Emma.johnson@Eastsussex.gov.uk or Lucy Hogg Lucy.hogg@Eastsussex.gov.uk

\’The best thing about working for East Sussex is knowing every person who works here cares about our residents and wants to achieve the best outcomes for them.\’ Casey, Project Officer

For a team that supports you, choose East Sussex.